Office Depot

Came to laminate something so simple as a poster, I had dropped off everything around 2:30pm they told me that it would be ready around 6pm came back around 6:40pm & thats when they first began to work on it are you kidding me..?? Then they have the audacity to try and push me off until the next morning. Unbelievable the store manager defenetly needs to hire more staff or figure out what's going on here for sure, If I would have known it would have taken this long I would have gone somewhere else from the start.

30 min wait to print, then said they cant print it. Waste of time. Do not recommend. VERY SLOW staff

The store employees are always so helpful.

The only reason why this Office Depot get 1 star, is ONE (1) young gentleman helped me. It was horrific. I called prior to coming in and was told my the manager, my HP computer would be fixed and a young assistant lady would be on duty. When I went back to the male person to evaluate my computer, he continually yelled at me "did you open up your computer, did you break the DVD drive" I was appalled, for 35 mins. Then a new person came in and I had to start all over again, however he saw there was a defect and was ready to exchange out the HP. Then the all too young asst-female manager called him away from the front, with a line waiting, to walk around the back. I yelled and told them if they were not working to get up front and take care of the customers. Picking out which computer my exchange would be, this all too young female asst. manager, told me there would be a "ReStocking charge" I hit the roof with "BULL!! This is a defective computer" the line behind were becoming infuriated at their extended wait, and I was not about to put up with her reprehensible immature behavior. I have NEVER gone to another Office Depot since. Office Depot you have lost a huge amount of valuable customers due to this store!!

We needed some large format printer paper. The only choice these days in Santa Fe is Office Depot, so off we went. They did not have the paper in stock, so we decided to special order it. We spent a good half hour as they tried and failed on multiple computers to pull up our rewards account. Finally they found our account, and placed the order, to be delivered 3 days later. When the delivery day came around, and nothing showed up by the evening, we went online to find out where our paper was, and it said they attempted to deliver the paper, but no one was at the delivery location. Obviously they didn't try to deliver the paper because we were home all day, and no delivery person attempted a delivery. Lazy delivery person, I guess, so we decided to see what happened the next day. About 2:30 we went online to check the status, and lo-and-behold, the Order Tracking page said the order had been delivered. However, we still don't have the paper. It was not delivered to the front door, and can not be found anywhere between the front door and the street or at our mail box. When I called to speak to customer service, I explained I was calling because our order had not shown up even though it displays as delivered. The customer service rep said she was sorry to hear that, and would I be interested in signing up for the Rewards Program? Huh, what make you think I will ever shop with Office Depot again? We now have to drive to Albuquerque to visit the Staples that lists the printer paper in stock, something, in hind sight, we should have done in the first place.