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Best Buy
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Reviews
Jeremy Reum (12/02/2020)
Amazing customer service helped us find a gaming tower for my son. Also found us an amazing deal on a brand new laptop for the wife. As well as a headset for me and my son. Among a multitude of things for my daughter. She helped us get the most for our money. Also she set up shipping to my home for out of stock items and pickup for the tower because it was the safer option.
Jason Mundy (08/28/2020)
Other than the greeter in the front. No one was willing to help us find a simple cord.
molly hemmings (12/02/2020)
Don’t waste time calling in. Automated system gives you hope and then that hope crashes and burns as a different recorded voice tells you they’re too busy to answer your questions and disconnects. Way to spread the holiday love by reminding people they’re not important and just their money is. ***Updated ***Yeah don’t bother about going to the store either. Won’t get waited on there either.
The Goat2391 (09/26/2020)
I went to Best Buy today to purchase an Ethernet Cable. I spoke with Tyler who was a gentleman working back in electronics. He pointed me in the direction of the cables. I had looked down and found a blue 100 ft cable that I thought would work but It didn’t have a price on it. I went back to Tyler to ask him the price and he said “ I don’t know the price of that. You’ll have to go up front and ask them because I’m not helping you since you do not have a mask on” I told the lady up front I didn’t wear a mask due to medical reasons and she said it was fine. Then I get treated like that when all I needed was the price of that Ethernet cable? Very unprofessional and very rude of Tyler to do that. I was shocked to be honest. This was a terrible experience.
Groovy Chick (11/21/2020)
Called Friday and was on hold to Christmas music for 20 minutes and hung up. Called back Saturday and waited for almost 20 minutes before I got to speak to an actual human. Then got transferred to one person who then took some of my information and transferred me to another, only I got hung up on. I tried calling back and waited 35 minutes to speak to a human. Then when I was supposed to get transferred again*** I got hung up on AGAIN! Idk how in store customer service is but the phone skills are lacking. I should have sent a carrier pigeon with my questions! I’d get a faster response!
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