Dunkin'

Employees were nice, even with the literal hundreds of people at 5:30 in the morning opening day (we were 102 and still had tons of cars behind us). Card machine wasn't working but you can pay with the app, which was super easy to set up and took like 2 minutes to do. Smooth opening day so far

With traffic backed up for 2 blocks and a lobby filled with staff to serve customers we anticipated a wonderful opening day. Unfortunately, the donuts were not fresh baked. They tasted stale, as if they were made over the weekend and shipped in to the store. While the aroma of fresh brewed coffee filled the air, the donuts are less than fresh.

I wasn't thrilled. The service was friendly enough. It was fast enough, considering the Grand Opening Line. But they didn't have the fluff filled powdered donuts I used to get when I was young. The donuts they did have were just so-so. I mean Krispy Kreme is better even from the supermarket. I had high hopes and walked in with an open mind. I gave it 3 stars for the service. They deserve at least that much.

So glad they opened one up in Muncie! Coffee is great, as always. The lines are a little long, due to grand opening. Will be going back!

It's there opening day and they are trying. Friendly enough but flustered and it's starting to show. Showed up about 6am, so they had been open an hour. Card readers aren't working so it's cash or app. Was with the kids and one was willing to set up app. Went to order started telling them the donuts all of us wanted. Was cut off half way through and asked how many total we wanted. Was not informed at that time that some items cost more. So we finished ordering and payed. Went to get the donuts and wanted an apple fritter. That was when we were asked if we had posted extra for it. Didn't have time to fiddle around and wait for the single casher to finish with the customers he was taking care of to pay for it. The entire reason I got up early and went to dunkin donuts was to have one of there apple fritters and I didn't even get one.