Massage Envy

Massages were great but people at the front counter roped me into a 12-month, $60 monthly subscription and assured me that I could cancel anytime I wanted to...but they failed to tell me that in order for them to cancel it, I'd need to either live 25 miles away from their location or have a doctor's note excusing me from massages. I had back surgery and was forced to run around getting this documentation, jumping through their little hoops (barely 1-week post surgery) TEN DAYS prior to their next credit card charge. I sent the doctor's note to their manager 11 days before they'd charge me to be sure they cancel it in time, but no response from the manager and I've been calling the store 2x daily and emailing them...and apparently the manager has not yet been in the store to send a courtesy response or cancellation notice of any kind through any method. I guess I have to resort to Google Reviews to get their attention?

The entire staff is so friendly and helpful! I’ve been here 3 times, twice I’ve had Jess and today I had Amy and let me tell you, both of these women are Wonderful! Amy has hands sent from God! Thank you for a wonderful experience every time I go there!

5 Star service any time I go there. Top notch professional staff.

Extremely friendly staff and my massuse was amazing

Aaron was the best deep tissue theropis I have ever had. I'll be back because of him.