Map
Detailed Information
- Place Types Spa
- Address 2096 W 6th Ave, Eugene, OR 97402, USA
- Coordinate 44.0534075,-123.1245456
- Website http://www.eugenespa.com/
- Rating 4.5
- Compound Code 3V3G+95 Eugene, OR, USA
Photos
Reviews
I'm not sure were all these positive reviews are coming from but after I purchased my hot tub from Eugene Spa and Hot Tub all the good customer service disappeared. Keith has been rude every time I have called about anything. There was no follow up calls after I purchased it to ask how things were going, no thank you for buying from us when I easily could have gone across the street to Emerald pool. 3 weeks ago our hot tub cracked where they had installed and easy lift cover, Keith was very rude and said that I should have known the hot tub cover would absorb water and break the shell and said it wasn't covered under the warranty. He said he might come out and look at it if he happens to be in the Springfield area. I love my hot tub and will buy another one when this one wears out but it definitely will not be from Keith and Eugene Hot tub. Do yourself a favor and buy local somewhere else.
Great service from Jason Burke. He explains the details clearly without making you feel ignorant. Top notch place
Finally have a nice little Cascina hot tub
Nice guys who've been doing hot tubs and spas a long time.
I bought a tub. The electrical was not connected. Got it connected and it would shut off. They were more concerned about who was paying for the service call on a brand new tub then taking care if getting my tub running. Poor customer service.
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