Kohl's

This Kohl's seems to have a Lot more clearances than the other locations. They mostly consist of women's and men's clothing and shoes but there are also other items as well. They have a good selection of cookware and kitchen gadgets as well as sweepers. However their electronics selection is lacking and seems to be getting worse each visit. The employees are always friendly and seem knowledgeable.

Lines were too long to wait, so we put our stuff back and left. Only a couple of registers were open.

Great prices, good customer service! The particular visit I needed towels and a bath rug to be exchanged for a different color. Customer service was friendly and allowed me to exchange it, and I got some wonderful towels on sale!

I have never written a review of any store ever. I understand that things happen and have worked in retail, so I understand how things go. Over the last 6 months, I’ve come to this Kohl’s location on 3 different occasions. After shopping around and filling my cart with items, I go to get in line. Each time, the line is wrapped around 2 corners of the store, and this time was approaching wrapping another corner. As many other reviews have pointed out, the lines just aren’t worth the wait, and like many others, I have waited in the line for 30 min. before putting all of my items back and leaving the store. I see that the reviews are responded to with “forwarding to management” but it’s obviously not doing anything if the problem persists 6 months later. I keep hoping the issue will be fixed, so I keep coming back because I love shopping at Kohl’s; but this Kohl’s location misses the mark. Walking around the store, there were multiple employees standing around chatting (totally get it, again, been there) but I even watched a man standing waiting for them to move out of the way so he could get through and continue shopping. The employees had no idea. Not one person was greeting any customers or offering assistance. Worst one I’ve been to.

I am usually very happy with the service at Kohl's, but not the last 2 times I've been to the store. Today, it was busy. If you have Kohl's cash, this week is when it can be used, so the store was busy. Many employees putting items on shelves, and ONE cashier! ONE! I got in line, and there were at least, 10 people in front of me. I didn't have the time to stand in line, so I had to put my stuff away and leave. With so many other employees in the store working, and it being the week to spend Kohl's cash, I don't understand why they only had one register open. Not only are customers inconvenienced by having only one entrance open, and barriers at the registers, where you have to wait until they tell you to step to the register, there's only ONE cashier! These times are ridiculous, and the frustration is not worth it to me. I'm sure it's not just Kohl's making shopping a complete CHORE, it's everywhere!