Map
Detailed Information
- Place Types Moving company
- Address 6525 E Washington St, Indianapolis, IN 46219, USA
- Coordinate 39.7712291,-86.0552019
- Website https://www.uhaul.com/Locations/Self-Storage-near-Indianapolis-
- Rating 3.4
- Compound Code QWCV+FW Indianapolis, IN, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Very difficult company to work with. Average wait time on customer service line is at least 30 mins. When you finally get someone on the line they usually have no clue what they're talking about. Usually takes a supervisor to step in and provide clarification (which of course, adds another 30 mins when they transfer you). Also, the phone #'s provided online usually send you to a centralized location that is separate from the actual, physical location where you rented a truck or storage container. This shouldn't be this hard and you shouldn't have to block and hour or so just to ask basic questions with this company. Avoid.at all costs. There are other options.
The GM Pam on East Washington St is a racist! Me and my spouse had a difficult time with her which in itself caused everything we had purchased to be free of charged and reimbursed.
Terrible customer service. I took my vehicle in to get wiring installed for a trailer and they had the wrong parts. They told me they will order the parts and call when they came in. Never heard back from them. They don't return calls and the manager was unable to be reached. I won't come back here for anything.
The worst service ever. The manager is rude and inefficient. The staff surprisingly are friendly. They definitely need more people to help customers. Even though i had an online reservation it took me an hour to get my rental.
Horrible management.
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