Manor House Antique Mall

I’m not one to write reviews, especially negative ones, but my entire experience here was an utter disappointment. When I arrived, I was met with a locked door. An older woman, who I assume was the owner or manager let me in. She said they were limiting the amount of customers because of Covid, which is understandable. I ended up being the only person in the store. She then proceeded to screen me to see if I was going to buy anything. I told her that I was a dealer at a different antique mall and I would just like to look around to see what they have. For the rest of my visit she proceeded to talk down to me, her dog standing beside me barking all the while. She was incredibly condescending and rude, making comments such as, “You won’t find anything here because our dealers are knowledgeable and they know what their stuff is worth”. I made a quick pass through, as I wanted to leave as soon as possible, but I ended up finding a magazine that I wanted to buy. There were other things I had my eye on but felt that I was not welcome in this store. I carried the magazine up to the counter and she acted frustrated that I was standing there. She saw a price of $2 written on the magazine and proceeded to tell me that they had a $10 minimum purchase. I told her I can pay with cash so she wouldn’t have to pay credit card fees but she told me there would be an additional $1.50 fee. Meanwhile, her dog is still standing next to me barking the whole time. Then she proceeded to tell me that the magazine didn’t belong to any of her dealers and then I told her I would show her where I got it. I walked back to get the booth number and when I came back up to tell her, she said she could take my name and number and get back with me after she spoke to that dealer. I told her to forget about it and walked out. Times are tough for everyone right now but if you treat people like this, you will end up sitting in your antique mall with no customers, much like you were doing before I arrived to spend money.

I get the feeling they really don’t want customers. The lady that sits in there with her dog is rude and will treat you like a lower life form. She acts like it’s an inconvenience to be helpful. If she wants to sit and look at her antiques all day and not sell anything, she should open a museum not an antique store. I just wonder if her dealers are aware of this. I can’t imagine they sell much.

Staff was incredibly condescending when ringing up my items. My items did not reach to $10 minimum requirement for purchase (which was only posted at the cash register) and the staff lectured me on how times are tough and how they were doing me a favor for processing my purchase. When I offered my credit card, I was criticized for not considering that they would have fees to pay the credit card company. When attempting to assure staff that I didn't need to purchase the items and it wasn't a problem if it wasn't convenient, they insisted they would go ahead and process my transition, with a thick layer of guilt. Won't be back. Times have been hard for everyone and I'm sorry they've been tough for them. Treat people with kindness and respect. You never know what they're going through.

Very nice store. Well laid out with tasteful and interesting displays. The employees were friendly including their dog!

Very disappointing. Arrived on sunday a little before store opening at noon excited to browse and make purchase. Noticed two employees open store on time, I then went to go in 12:05 and was met by a woman who said they weren't open just yet, I asked if they opened at noon and she stated yes and that if I had anything specific I was looking for which I replied yes. She then stated one minute and closed the door, I sat in my vehicle for 10 minutes, then went to the door and stood another 10, it's now 12:20.. I'm outta here never coming back, ridiculous.