Verizon Authorized Retailer – GoWireless

Went in on the 8th of September with my sister to change to Verizon from cricket. Let me tell you that Chadrick is awesome!! He went above and beyond everything to help us out! We wanted an iPhone 11 which he only had 1 in the store. So he said he will order another and call us when it’s ready. We went about our day and ate lunch, and about an hour he called me and told me that he would go to another store to get one, so I told him yes that’s awesome and we came back in. He seriously went above all we could ask for because he gave us all these coupons and discounts and was just so nice through it all. He seriously needs a raise man! I give him all 10s!! Thank you for your help and for being so nice and helpful!

They don't accept cash payments for your cell phone bill because of a covid rule they made up. Other Verizon stores accept cash so I'm guessing the soy boys is in charge here are scared of the coof

Excellent customer service from both Justin and Andrew today! We will be back for any of our future Verizon needs!

Best Verizon store. Employees here are incredibly kind, knowledgeable, and helpful with products and services. My husband and I have been here multiple times and we have only had positive experiences with the customer service here.

Andrew at the Springfield store provided excellent customer service when I needed to activate a new device . He took the time to troubleshoot problems and verify that the device was working correctly on the Verizon network. Best Verizon store I have been to.