ICC Floors Plus

Most unorginized place ive ever had to pick up a order from.

I have been waiting since April for them to repair my shower floor. The house is brand new so after we closed I saw a crack on the floor and told them. I was told the warranty would take care of it. It’s 7 months later and the grout is coming up and the floor looks like it’s coming up. WHo knows if there is water damage to the subfloor by now. I’m still waiting to get this fixed! I’m appalled.

I visited ICC floors in Castleton today at about 4pm to shop for hardwood flooring for a whole house remodel.nI called ahead and was advised I could just visit and look around. I was never offered an appointment nor did the person ask if they could assist me in anyway.nWhen I arrived I was never greeted and found the wood flooring section on my own. There was a female salesperson assisting a customer but she never acknowledged me or said she would be with me soon or offered to get someone else to assist me. I continued to shop on my own but need information on pricing and selection.nI was seen by 2 employees in the tile floor area and 2 people sitting at desks but they never asked if needed help.nEven after the female salesperson was finished with her customer she walked right in front of me said nothing and went to the bathroom area.nFinally the receptionist came by and I basically stood in her path and she asked if I needed help.nI said yes and told her I have been waiting around for 20 or more minutes and no one has helped me.nShe apologized and said she would get someone. I waited another five minutes and noticed she was now on the phone ( maybe trying to get me some help? )nI decided to just leave and search for wood flooring somewhere else.nVery disappointing experience as we are in immediate need to pick out flooring for a home that is currently being remodeled.

Their beautiful tile is what brought us back to buy for installation

Very good gays fast unloading no appointments fast on fast