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MacExperience

6609 82nd St, Indianapolis, IN 46250, USA

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Detailed Information

Place Types Electronics store
Address 6609 82nd St, Indianapolis, IN 46250, USA
Coordinate 39.9043802,-86.0539985
Website http://macexperience.com/
Rating 3.1
Compound Code WW3W+QC Indianapolis, IN, USA

Openning hours

Monday 9:00 AM – 6:00 PM
Tuesday 9:00 AM – 6:00 PM
Wednesday 9:00 AM – 6:00 PM
Thursday 9:00 AM – 6:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 6:00 PM
Sunday Closed

Photos

Reviews

Amy Shankland (11/16/2020)

I was impressed with this place from the start! I paid $99 for a rush service and they did not disappoint. I'm writing this on my newly-fixed laptop and can already tell it's 100% better. Well done.

Jess Hughes (11/13/2020)

Very clean and well-run store. I made an appointment through Apple’s website and they were a little behind schedule because they were very busy, but it was only a few extra minutes and not a big deal. The staff was very helpful, they asked me questions in simple terms that I could understand. They were also very honest with me when we found out my problem was not worth fixing because it was cheaper to simply buy a new laptop since mine was completely fried. They are definitely a little pricey, as it’s $70 to have someone even look at your machine, with data recovery fees being even higher. However, should I ever need their services again I would probably return because they were definitely helpful.

Jason Carter (09/04/2020)

These people were fantastic. Super helpful, friendly, and professional. I paid for the expedited service and by the time I got home I had an email telling me my computer was already fixed. I spend more time getting there and back than it took them to troubleshoot and repair. With good fortune I wont need work done again, but rest assured, if I do, I will go back here. Keep up the good work!

Ray Antonino (11/18/2020)

Perhaps the quality of service is good, however, my experience working with the front-end was such that I never wanted to find out. From a guy at the front counter exerting heavy sighs out of frustration as a result of not having the training and mentorship to perform his role... to the less-than manager with not a hint of what customer service means. The saving grace for this place are the two young ladies that greet you at check in. Each is kind, polite, and smile.

Paul Reynolds (12/05/2020)

Had a great experience with Jasmine - she's a fantastic individual. When your computer isn't working, the last thing that is helpfully is someone that isn't empathetic and bombards you with technical jargon. Jasmine was not only helpful, but also positively enjoyable while we sorted through issues.

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