Mattress Superstore

1. Excellent Customer Servicen2. Very Knowledgeable Sales Rep, Wes Dinkinsn3. Wide Variety of QUALITY Items at good pricesnnMy wife and I absolutely love our mattress and pillows. Game changer for sleep comfort. When we upgrade later on we WILL go to this store.

Doug did an amazing job helping us find the perfect bed. He saved us thousands of dollars we were ready to spend at another store. Delivery was on time and quick. I would recommend to everyone!!!!

The guys were great. I HIGHLY recommend this store to EVERYONE! Wes knows his stuff and thank you also Doug for helping us.

I bought a mattress at Mattress Superstore at 733 Loews Blvd. The mattress was uncomfortable so I returned to the store a few weeks later to exchange it.nnUpon my return, Doug Harrell kept asking how old I was and then proceeded to tell me that I needed a “mattress sugar daddy”. He then told me that he wanted to help me “break in my new mattress”.nnI left the store and called David Barnwell, the owner, to tell him about the incident. I told him that I wanted to return my mattress because I didn’t want to do business with someone who treated me so disgustingly. David told me that Doug “was joking” and refused to let me return my mattress.nnDoug and David’s behaviors were beyond unprofessional. I will never return to this store and hope that by sharing my experience, others won’t either.nn-nnDavid - in response to your reply...nnI do not wish to be associated with this comment for fear of retaliation, which is why I clearly made an anonymous account. This is legally confidential information; remove my name. If you don’t remove my name immediately, I will take legal action.nnI do not believe I received a 50% discount on the new mattress upgrade and delivery was free anyway. Yes, you did meet me early before the store opened (which, looking back, I shouldn’t have gone alone), but I told you I wanted to return the mattress, not exchange it, given how I had been treated. Had this been handled properly, I wouldn’t have shared what happened so publicly. But it was not. So I’m sharing the truth with others so they can take it into consideration before going to your store. I do not want anything from you or your company.

I bought the cheapest queen size mattress they had (which is usually a dumb idea) and 2 months later I still love it. I sleep like a baby, no more melatonin. I’ll probably never shop there again because I see no need for any other mattress than the one I have but if I ever need another, I know where to go.