T-Mobile

Poor customer service! From somebody who'snworked for t-mo amd sprint, I am appalled at some of the employees. On 11/30/20 I went to do a simple phone flop and when I got there two people were being helped by two employees so I stepped out side dye to covid regulations. And then when somebody walked out i was turned down and the door was locked. Mean while a customer was still inside with another employee and it was 6:15ish. I know for a fact t-mobile make you stay open for customers and that you have to keep your doors unlocked when customers are INSIDE still. Definitely would never recommend going here. Thankfully there is another store in town that can help me now. But wow. Sucks their employees have no basic customer service skills.

The sales assistants were the nicest! I loved how they treated the customer and how helpful they were. I will definitely go back there in case of an emergency. 100% positive

I don't think i have ever been so disappointed in a business and there workers in life, as much as i am with this place. That is saying a lot too. My dad has been a faithful customer for 23 years with sprint. Yet they couldn't even fix a phone that had an internal defect because somehow the insurance was dropped on it. Low and behold they could not tell my dad why. Or even who did it. So they said he would have to pay 600.00 to fix it. The best part is, he couldn't and they said he still had to pay for it every month.( PAY FOR A PHONE THAT DOESN'T WORK) I would never recommend this place.

The staff were not able to resolve my phone issue, but they provided me with all of the information that I needed to get it taken care of. I have dealt with this store many times and have always been impressed with the gracious manner in which they speak with every customer.

This is the best place to go, if you want to be lied to. We went in to upgrade my wife’s phone and transfer my line over to hers Brianna helped us...she bundled us up in a package told us it would not increase our bill at all. Well after our first 1000 dollar bill We went down there they told us they would fix it but all they was really doing was Stalling this out till after the 30 days. Long story short now we have to send everything back to corporate they open investigation into the store do not go here.