Big O Bagels

Great bagels, always go to the ones in bend and have never had an issues. The one in Redmond never answers their phone to order ahead. Went on a Sunday at 10:50 am and the door was locked open sign on. A girl walks up with a bag of food and says they are taking their lunch and will reopen in 10 min... it’s 11am on a Sunday, isn’t that when most people would be wanting service??? We sat outside for 15 minutes and watched about 10 or other potential costumers come and go because they didn’t want to wait. Eventually just left. Horrible costumer service closing at a peak time if you ask me!

Their food is great, when they actually have it in stock. Many times they are out of tuna. Obviously it is popular so here's an idea MAKE MORE! Furthermore, they do not answer the phone which really upsets me. If they answer I could ask if they still have tuna, instead they don't and I drive all the way down there just to be told they are out of tuna! This has happened on numerous occastions.

They served a customer ahead of me who was NOT WEARING A MASK! He was there with another person so they easily could have asked him to leave the building and have her order for him, but nothing was said. I can only expect that if they are lax on this that they are also lax with other important health standards.

They have a great selection of bagels and bagel related meals. My kids and I really enjoy this place when we're passing through town.

This place makes the best bagels but they are constantly having issues. They are often out of key ingredients... like cream cheese or veggies. I often try to call and order ahead but they have never once answered the phone. They’ve got to get their act together.