Bizcocho Dominicano Bakery

I ordered a cake, a day before my event and I was told it would be ready by 7pm. I called the bakery at 4:00pm, and asked if my cake was ready. I was told the cake will not be ready until 7pm. I went to the bakery at 7pm sharp, and I waited until 730pm for my cake. I asked the bakery for a discount because now I was late for my event, because the bakery was running behind schedule. The lady at the counter refused to give me a discount, didn’t apologize and had very poor customer service. In addition, I asked for the caramel filling, and all my guests stated that the cake tasted like pineapple. I had to use this bakery as a last resort, and I completely regret it. First impression is everything, and this bakery failed to deliver!

These cakes don’t taste nothing like a Dominican cake...hard cake,and artificial filling

To die for cakes. I've ordered here twice and the cake never lasts a day. Friendly staff

Totally Unprofessional. The staff needs customer service training, the management included. As far as the cakes go, I preordered a Cake for my 30 th birthday and they called the day before to cancel the order due to heavy volume of orders. Nothing but an apology and a see you later was expressed by the unbothered young lady who called to inform me. Never again. Ruined my party.

Honestly this spot is very very in responsible, I ordered a cake two weeks ago to be done today and they didn’t even take the time to start it, I went earlier in the day and they told me that it would be done in 45 minutes I go back a few hours after just to find out that my cake wasn’t even started, the service was horrible they didn’t even care to apologize or nothing I wouldn’t order a cake from here ever again 0 stars if I could this is just very in responsible and careless.