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Downtown Day Spa

624 Agua Fria St, Santa Fe, NM 87501, USA

+1 505-986-0113

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Detailed Information

Place Types Spa
Address 624 Agua Fria St, Santa Fe, NM 87501, USA
Coordinate 35.6855497,-105.9495829
Website http://www.downtowndayspa.com/
Rating 3.6
Compound Code M3P2+65 Santa Fe, NM, USA

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Reviews

Donna Lynes (03/13/2020)

Just had a comfort and joy hot stone massage with Noelle. It was one of the best massages I have ever had. The staff at Downtown Day Spa are welcoming and friendly. It is my second time there and both experiences have been amazing!

Nicolette James (06/22/2020)

I wish I could choose ZERO stars. I had an appointment on Saturday at noon. No one was there. I rang the doorbell, knocked, called and waited in the parking lot for 45 minutes. After I drove the nearly 2 hours home, I got a call from Christina the owner. She swore this had never happened before and that she would make it up to me. She said her receptionist had shingles and a spider bite and that the therapist that I was supposed to see could not get in the building. I was scheduled for both a massage and a facial so I guess that means no one has a key but the receptionist. Very SKETCHY. She said she would call on Sunday to get my address so she could send me gift certificates. Nothing on Sunday. I texted the number she called from today and have gotten no response. I have ABSOLUTELY NEVER been treated like this by a business that so clearly screwed up. I am making sure that anyone and EVERYONE I know is clear on the lack of professionalism and basic decency displayed by this business. DO NOT WASTE YOUR TIME.

Maureen McCourt (10/25/2019)

This place is terrible and I was treated very rudely by the woman at the desk. When I called to make an appointment I told her I had a Spa Finder gift card I wanted to use. That woman said she could not accept the card because I had to use it before my massage, not after it. She was a complete witch to me and treated me like dirt. I ended up having to give her all the cash on hand that I had. How dare that witch treat me or anybody like that. I would advise everybody to never go there. The massage place itself looks like a dump, too. The massage I received was not that great either. All she did was talk and I could not even relax. I get a massage frequently where I live and they always treat me with respect. If you are smart, do not go to this place.

Susan Reyes (02/10/2020)

I have had service here before and my experience was fine the last time I came in November I had purchased a Groupon for a couples massage, when we arrived everything was great our massages were great the only problem I had was with Christina she would not use my Groupon and charged me for the massage I have spoken to her several times since November to get a refund and she keeps blaming Groupon for not refunding my purchase. Shame on you Christine Groupon should have your business removed from their site. We will not return and will let others know not to do business with Christina.