Home United States New Jersey U-Haul Moving & Storage at Quartermaster Plaza

U-Haul Moving & Storage at Quartermaster Plaza

2990 S 20th St, Philadelphia, PA 19145, USA

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Detailed Information

Place Types Moving company
Address 2990 S 20th St, Philadelphia, PA 19145, USA
Coordinate 39.9149993,-75.1870454
Website https://www.uhaul.com/Locations/Self-Storage-near-Philadelphia-
Rating 2.5
Compound Code WR77+X5 Philadelphia, PA, USA

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U-Haul Moving & Storage at Quartermaster Plaza

Reviews

mark “Phillyphatboi” gresham (08/24/2020)

Great customer service

Jemella Flamer (09/15/2020)

This is one of the worse U-Hauls in the entire company. The wait is so long and they really charged my card for more than what it was it was supposed to be; so not only are the unpleasant, unprofessional, but makes things difficult. The employee when I went in the day to pick up the van was on his personal cellphone and tried to hide it with his mask. Took my card and kept looking at the numbers, which has put me on edge and I had to cancel my card. The manager doesn’t help at all and just seems to flag off issues. The wait on the phone is even super long. I am super disappointed with this location because it’s a great location, but it needs work. A location that actually needs an overhaul.

Fee Sepahi (10/31/2020)

Buyer/user beware. This facility charges two different rates for the times you book your vehicle rental. They have a rate for weekdays and a higher, separate rate for Fridays and Saturdays. With no compromise.

Reginald Smalls (10/31/2020)

Very disappointed, made reservations for 10:00 am arrived at 11:00 am and was told i could rent a truck with no gas because they rented my van. I was told initially that i had a 2 hour window before cancelation. They did not Reserve my van for 2 hours. The I was was redirected twice, had to go to two other locations, to only end up with a truck with less than a quarter tank of gas at 2;00 pm and was told i had to have the truck back before 7:00 pm. All of the attendants need service training, especially the woman at Compass Storage. I am giving 1 star because I can't give zero star.

Trevor Lerner (09/12/2020)

If I could give it a 0 I would. I tried to return my truck which ended up taking multiple hours over the course of 2 days because the website logged that I got a different truck than the one that I actually was given (Not the issue). I was then called 4 or 5 times within the next week with them asking when I would return the truck (annoying but they would remember my situation when I reminded them). And 1.5 months later I got a charge on my card for having the truck for 3 extra days when I actually returned it a day early even though it took 2 days to return it.

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