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Best Buy

7041 SW Nyberg St, Tualatin, OR 97062, USA

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Detailed Information

Place Types Electronics store
Address 7041 SW Nyberg St, Tualatin, OR 97062, USA
Coordinate 45.385429,-122.749217
Website https://stores.bestbuy.com/or/tualatin/7041-sw-nyberg-st-1422.h
Rating 3.9
Compound Code 97P2+58 Tualatin, OR, USA

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Reviews

Allison Taylor (11/19/2020)

Bought a TV (which the sales experience is terrible, if you love standing around having employees avoid you come here) We asked the TV to be delivered, they said it would take a week. One week later they tell me they are not delivering because they had our address wrong. The employee had put our billing address as the shipping address. I called four times to the store and was on hold for over 30 minutes each time before I gave up. It is IMPOSSIBLE to reach anyone. They just kept pointing fingers at other people passing the blame around. This was the absolute worst experience I have had shopping. There are many awards on the walls of this Best Buy but I am not sure what for. I am left frustrated and frazzled. Finally we cancelled the order, but they refused to give us any receipt or paper or evidence that we returned the item! What is even happening?? Why would anyone buy anything in a best buy store? I'll stick to online shopping.

Emma Ren (11/25/2020)

Terrible experience! They sent me message telling me my order was ready for pickup. After I spent one hour one the way, I got the message saying my order was canceled. I was so confused. They simply told me it was a mistake and the item was out of stock. Then how the item was ready for pickup before. But no matter what, why should customers pay time and efforts for your mistake. They also canceled my other items before the pickup deadline. I was so disappointed at shopping experience. Please be professional and show some respects to your customers!

Zack T (08/15/2020)

My wife and I walked into the Best Buy on Saturday to get a new laptop. We just wanted to get in and get out and on with our day. We will never be back or do any business with this company. Had a horrible experience with Valerie the manager. We were looking at laptops when a sales rep came up and asked if we needed any help. Then Valerie interrupted and asked if we had facemasks. I proceeded to tell her that we have an ADA exemption and unfortunately are unable to wear them. She then rudely demanded we had to leave the store and stand outside in 100 degree weather to talk to someone on the phone about laptops. Its not legal to refuse to help someone because they have a disability and tell them to stand out in 100 degree weather. No wonder Best Buy is almost going bankrupt.nnWe wanted to support a more in person business as opposed to Amazon, but I guess that was a mistake.nnUpdate: We will be filing a report with the city as well.

Christina Morgan (10/19/2020)

Great as always! I did pick up inside. They pulled my order quickly and I checked out quickly. Wish they had better selection on phone cases. The shelves are always empty.