Target

I pre purchased an item on their website. When said item was released, we got the expected email that said your order is ready for pick up. we drove over to pick it up. When we get there, we are told that we won’t be able to receive the item we paid for. I ask why. They said “due to the number of people ordering this item, we will sometimes get a duplicate for the same order.” I told the clerk that the $500 is still out of my account. Also, I drove an hour because you sent me an email saying my order is ready for pickup. I’m told sorry, there is nothing I can do for you. When we ask about our other ordered item, we are told that they are all out of this item as well. I like to tell myself that they had been asked this before because they didn’t bother to look. I called their corporate office and was just short off blown off. The person on the other line told me I would get my money back in 1-3 days. They ask if there is anything else, so I told them that it would be helpful if Target would notify their customers if their order is canceled. They told me it was noted, they then said if there isn’t anything else to have a nice day.... would have been nice to get a genuine apology at some point along the chain.

Beautifully updated and stylish stores, great selections and nice, friendly and helpful staff. Well laid out inventory and easy returns. Stores are clean and bright and extra cleaning for the virus. Feels so much more upscale than Walmart - yet similar prices. With the great selection of products I really enjoy shopping there.

I was looking for a baseball hat but couldn't find it, so I decided to ask one of the employees at self checkout. She was so kind and helpful and I was able to get my hands on it. I would also like to mention how on top they were with keeping each self checkout clean before another customer used it.

They had the things that I needed..and wanted...finally something good has happened!❤

Pick up was really quick! I highly recommend this store, helpful employees and great selection.