Verizon Authorized Retailer – GoWireless

Misty rocks! She communicates well and knows here stuff (or Verizon's). Having communicated with Chrystal a couple times, I think she may become runner up when she's got as much experience as Misty. Great job, folks!

I went into a very packed store, in which the Manager Misty greeted me and gave me the option of waiting or with my check or they would call me with a time to return. I thought this was very nice to give us some freedom other than waiting in a long line, especially whole it is so hot. Sure enough she called and said they were ready to see me for my needs. She sat down gave me a full quote, and was extremely on top of my concerns with cost of a new phone. She is extremely detailed gave me great choices from very low cost phones to the newest. I will go to her for my phone needs and definitely send my friends to Misty!

Store representatives were very courtious but not as honest and straight forward as they could've been. Ashley, the store representative we worked with misrepresented alot. Our bill was almost three times the amount she quoted and the phones she led us to believe we're free weren't. In all, very dissatisfied.

Misty could not help me get a new screen for my phone. But she told me that I could get an update grade of my choice for only $100 more than what my deductible would be . But when I got my bill that was not the case . The fine print that had my signature was a monthly bill for $106 per month that only included a 2G of data. When asked to get my old phone back they said you signed it. ud83dude2c

They have and amazing staff, very helpful! Specially Krystal! She was wonderful and very helpful. She got me set up on a great upgrade and a watch for me as well as one for my boyfriend! I Highly recommend them! Thank you Krystal