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DKB Designer Kitchens & Baths

1729 W Broadway #10a, Columbia, MO 65201, USA

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Detailed Information

Place Types Furniture store
Address 1729 W Broadway #10a, Columbia, MO 65201, USA
Coordinate 38.9542612,-92.3643169
Website http://www.dkbshowroom.com/
Rating 4.5
Compound Code XJ3P+P7 Columbia, MO, USA

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Reviews

Myrna Carothers (09/01/2020)

I ordered a dishwasher from a chain store, and when it arrived it was damaged. They said I would not be able to get a replacement for two months. I happened to stop by DKB/Plumb Supply in Moberly, Missouri, to see if they sold appliances. Rob Ditto ordered the same dishwasher I had ordered from the other store, and it was delivered to my house in two weeks. It was also less expensive! Rob knew of my problem with the damaged dishwasher, so they unboxed the dishwasher when it arrived at their store to make sure it was perfect. When it was delivered to my home, the gentleman offered to open the box again, so I could see it was fine. I appreciate their care in delivering quality merchandise and working to insure customer satisfaction. I will contacting them in the future when I need any merchandise that they sell. I encourage others to do the same.

Roger Mick (10/15/2020)

Made a personal visit to DKB. Had a question about hardwood/laminate floor installation. No one would provide me with an answer. This from a professional remodeling contractor! Go figure. Very poor customer service. This when 4 or 5 employees were just sitting around, without customers, doing nothing.

Rhonda Stone (06/23/2020)

Not happy. Ordered a vanity and vanity top back in November. Never heard anything. Finally had to call in early January. Lady said she would have our salesperson call us. Never heard from them. Called back. Promise to get it delivered. Never heard back. Called back and got a lot of excuses of being busy. Covid locked everything done. On 6/22, I called again. Made arrangements For delivery on 6/23 in the afternoon. Got a call today (6/23) from delivery ppl. Pretty much it was going to be delivered at their convenience and screw my convenience. Demanded my garage passcode or hidden key location. Threat to leave it on my front porch. Nothing noted on the order form from our salesperson about what we agreed upon for delivery yesterday. So now I will have a vanity and vanity top sitting on my front porch because I was inconvenient to the company.