Ashley HomeStore Wichita East

The employees were amazing!!! The young lady who helped us knew all about their inventory. She understood exactly what we wanted and needed. Could not have asked for anyone better. She was Never Pushy or rush us into buying something we did not want. Plus the assistant manager was such a joy to work with. Ashley's furniture had a giant inventory of quality and beautiful furniture! We will always go there for our future furniture or home accents.

Amy O. was so helpful. We’ve been in a few times and were undecided for a while. She greeted us cheerfully each time we visited and gave us space to make our decisions. Today we purchased new bedroom and living room furniture. She guided us through our options and made great suggestions that helped with our purchase. We’ll definitely be back!

I came into Ashley's not expecting to buy anything today. But from when we walked in to the time I walked out the door, Buck Buchanan was extremely helpful and accommodating! He made my experience amazing and surprisingly fun. Buck asked what I was looking for and I let him know, and he showed me different options that he thought I'd like and of course i found a sofa that I loved. Buck is an amazing person. Notice I did not sales person. Because he became more then just a sales person. He became someone I trust and would love to do business with. He is friendly, thoughtful and did not pressure me into making a purchase. He offered me soda, water, He made it known that he wanted me to be completely in love with the piece AND the price. I cant remember a time where I laughed so much and had so much fun while shopping. If you are looking for new couches or bed shoot even decor, come see Buck at Ashley's east. You WILL NOT regret it.

I worked with Ashley as my sales attendant, she was pleasant. The rest of the process was a complete disaster. On deliveries they send you a text the night before telling you when you need to be home. I scheduled off from 1215pm-1245pm (per their request). My delivery did not show up until 2pm. I had a kitchen table with 5 chairs, 3 of the chairs were put together wrong and had to go back. I had a king size adjustable base with 2 twin beds. One of those did not work even though it was brand new. Now Ashley Home Store wants to reschedule a time where I have to take off work yet again, meet someone at the house, and wait for them to replace my faulty bed and defective chairs, not to mention I'd have to also tear all my sheets off my bed and remake it once they are gone. Knowing them it'll take another half day of work I'm missing. For these hours and hours of inconvenience and frustration they offered me......... get this 50 whole dollars!!!!! I spend 6 grand there, they turn this into a complete disaster, and want to offer me 50 WHOLE DOLLARS!!!! I have scheduled for them to come get all of the furniture and receive a full refund. I can only imagine if the initial delivery was this poor, how hard it would be to get service if something went wrong.nIf you like poor service, deliveries that are a complete debacle, and being insulted on what your time is worth, Ashely HomeStore is for you!!!

Buck was amazing! He knew I was running short on time but knew what I wanted and took his timenin making sure I got the right deal. Thank you for taking your time in making sure me and my family are taken care of because we all know furniture shopping can be very daunting at times. All the staff members were fast and efficient and made sure my needs were heard and met. Thanks for living up to your name guys!