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T-Mobile

2715 Candlewood Dr Ste C, Emporia, KS 66801, USA

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Detailed Information

Place Types Electronics store
Address 2715 Candlewood Dr Ste C, Emporia, KS 66801, USA
Coordinate 38.4251552,-96.2158206
Website https://www.t-mobile.com/store-locator/ks/emporia/candlewood-dr
Rating 4.4
Compound Code CQGM+3M Emporia, KS, USA

Openning hours

Monday 10:00 AM – 8:00 PM
Tuesday 10:00 AM – 8:00 PM
Wednesday 10:00 AM – 8:00 PM
Thursday 10:00 AM – 8:00 PM
Friday 10:00 AM – 8:00 PM
Saturday 10:00 AM – 8:00 PM
Sunday 11:00 AM – 6:00 PM

Photos

Reviews

Jessica Carrasquillo (09/11/2020)

I rejoined tmobile 8 months ago and I went to this store to buy a new phone and new service and I was very happy with the customer advice by the employees , I went back to add my niece , then again to help my dad switch to Tmobile from Verizon & get a phone. Every time they were pleasant , patient, and very helpful. It's definitely important when you go to receive service somewhere and you are treated well, makes you want to keep doing business their.

Raelyn Jones (02/11/2020)

Taylor,nnI cannot imagine how stressful it may be to be as understaffed as you are. Next time I would keep the rude comments to yourself.nnBest of luck.

kc sparks (01/04/2020)

Pretty great service most places of course there is no such thing as perfect coverage but it beats most in town that's for sure the team in store is great and very helpful

Brandon Talkington (04/28/2019)

The gentleman who helped us was very knowledgeable. Helped us figure every thing out and showed us how to use the new phone. Great customer service!!!

Emily Sanborn (12/05/2018)

It’s good cellular reception, but the customer service in emporia sucks. The people who work there are always making you feel like an inconvenience to them. They don’t ever seem to want to do any work or help anyone out unless you’re buying a phone and even then they only help because they want the commission money. They also give you a quote on what your monthly bill would be. I thought with having an unlimited plan you’d have the same price every months but NOPE! Depending on how much data I use it goes up. Makes no sense. Tried to call to see why this was and they were rude and said whelp sorry sucks to be you go to the my sprint app and figure it out yourself. Sprint is also pretty pricey as well. They tack on expenses thinking you won’t notice but when you do, they do nothing to help the situation. Maybe if emporia employees weren’t such jerks I’d give it a 4 star. Wouldn’t be able to give it a 5 star though due to the random expenses tacking on.

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