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T-Mobile

15400 W 119th St Ste 5400, Olathe, KS 66062, USA

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Detailed Information

Place Types Electronics store
Address 15400 W 119th St Ste 5400, Olathe, KS 66062, USA
Coordinate 38.9132838,-94.7653159
Website https://www.t-mobile.com/store-locator/ks/olathe/w-119th-st-s-s
Rating 3.5
Compound Code W67M+8V Olathe, KS, USA

Openning hours

Monday 10:00 AM – 8:00 PM
Tuesday 10:00 AM – 8:00 PM
Wednesday 10:00 AM – 8:00 PM
Thursday 10:00 AM – 8:00 PM
Friday 10:00 AM – 8:00 PM
Saturday 10:00 AM – 8:00 PM
Sunday 11:00 AM – 6:00 PM

Photos

Reviews

Dave Black (08/09/2020)

Came in on a Tuesday to add two phones and change my plan to the 4 for $100. No lines at 11 AM. Raul took care of me. He set up the new plan. He also set up one of my phones. My other phone was not compatible, so he suggested a refurbished one that was a good price, and then set it up.nAll in all a great experience.

Clayton Bailey (11/18/2020)

The service was good. However, I made an appointment and it did not seem to make a difference.

Chelsea Dreiling (02/02/2020)

Excellent customer service!nI worked with Andrea to switch to Sprint for the first time. She greeted me as soon as I walked in the door along with Ashley. They were even working with other people and still took a second to say hello.nAndrea helped me out for a few hours due to an issue I had with my now previous carrier. Once I found out I could not keep my own number due to that issue I was bummed. I left sprint and went across the street to see how another carrier could help me. Found out if I went to that carrier I could keep the number but pay a huge price up charge and didn’t have as great as service. I went back to sprint now and waited for Andrea to assist me. I picked out the phone I wanted and thankfully they found the last one in stock. Andrea was able to verify I backed the phone up and helped me get started on the upload of the new phone. Ashley and her make a great team and very personable. Definitely will be back to see if Ashley or Andrea to get help if need be.

Norris Stauffer (08/02/2020)

Was just in today to switch from Verizon to TMobile/Sprint. Have to say it was day 1 of the start of TMobile as the primary. Luckily I was paired up with Quincy (previous Sprint) and Cody (previous TMobile). They are in the middle of merging two companies and integrating systems which if you’ve been through that before in business is a complete mess. However having both of their expertise with the previous systems the switch of 5 phones was a breeze. Saved me a lot of money and we’ve had nothing but issues for the last 6 months of Verizon coverage. Hoping Sprint/TMobile with be an improvement. Thanks to the team at this store it’s starting off in a positive light!

David Brown (11/30/2019)

Best all around service that was actually personable and genuine! Andrea led it off with the greetings and follow ups on how the process was going... taking note of our names, and remembering them! Like I feel I could go there in a week and she’d remember. Then Kevin was very fast and got us all set up on backing up phones, and starting them up! It was a long process for 4 phones... but it seemed like nothing because Andrea was so personable and Kevin very good at his job!

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