Allied Van Lines

My belongings are scheduled to arrive on Monday, September 21st. My guarantee delivery schedule was August 31st to September 14th. Hopefully everything will go alright on Monday. My stuff was picked up in Missouri on August 26th. What I wasn't told was that after 2 weeks, everything was still in a facility in Kansas waiting for a driver. The people who wrapped and packed my stuff were amazing and very thorough.

Allied made my move easier and less stressful than I thought it could be. From the consultation through the delivery of my items across country, everything was handled courteously and professionally. It was also far less expensive than I anticipated. I highly recommend this company!

Excellent experience from the beginning to end....Travis-Sales, Brad-Coordinator, Brian-Driver. We moved from Missouri to South Carolina. Allied is very professional, strong integrity, and friendly. Highly recommend using Allied

If I could give them 0 stars, I would. I hope by sharing this horrific experience that at least 1 other soul will be spared going through the stress, exhaustion, and depression that I've experienced by making one of the most costly mistakes of my life.nnI paid dearly for this interstate move. Both my husband and I are young professionals. When he was relocated for his job, we had to sell our house and move to another state. To save the inconvenience of taking time off work from our demanding jobs, we planned on using a significant portion of the proceeds from our house to pay for professional packers and movers. The price? It wasn't pretty, but we were spending more for convenience and timeliness. What we got was anything but...nnUpon packing and moving items from our house, which was set to close two days after the movers came to place the items in the truck, Allied had significantly damaged two sections of my hardwood floor. Their movers also punched a hole in the ceiling. This all happened prior to my buyers coming through for their final walkthrough. Unsurprisingly, the buyers were not happy. In addition, despite being on premises during the moving process, the movers never offered a final walk through and just left. I looked around the house to find they had not moved all my items and had to call to have them return.nnI promptly informed Allied of the damages done to the house, which jeopardized the sale of my house (a sale they knew about far in advance), and they proceeded to do nothing. No reliable communication. They didn't even pass along a claims form until days later. Trying to quickly remediate all the damage the movers did to the house prior to close was stressful, exhausting, and further ate into the proceeds we received, and this was just to keep the sale from falling through.nnNext up, when we filed the claims form information, we didn't hear anything back for almost a week. And the only reason we heard anything back is because when we received our shipment, the majority of our items had been water damaged. Our couches were so damaged they left them. We only learned about the damage when the truck pulled up to our new, empty house and the movers told us about the damage.nnNo one knew how the water damage occurred, as it was not raining on the day of the move. No one knew what kind of water damaged the items or how long the items had been sitting, drenched, in the mystery water. We had a lot of pointing of fingers, but no real answers, and most of our earthly possessions were in a state of disrepair or were destroyed entirely.nnWhen we called Allied, they did not respond. It took us calling someone involved in their corporate move division to get the ball rolling, and only then did they respond with a lot of incompetence. Incompetence and pure negligence at every turn.nnAlmost a month out and we still have no mattresses to sleep on, nowhere to sit, no electronics that work, and most of our clothes and linens are in boxes that continue to mold in my new house. Their solution has been mostly to bring in assessors, which requires more time off work for either my husband or me to deal with, who they promptly ignore.nnI am so weary, depressed, and exhausted. Not to mention that the molding boxes trigger my allergies and cause coughing spells and a sore throat. I am unable to enjoy my new home. I am stressed beyond belief.nnThis has been among the worst experiences of my life. I hope this story will spare you the trouble, sadness, stress, and inconvenience that my family has undergone in dealing with this company.

The movers were on time and worked hard to get our move done quickly. They made sure not to track in mud, which was very helpful.