Map
Detailed Information
- Place Types Spa
- Address 2400 86th St #14, Urbandale, IA 50322, USA
- Coordinate 41.6166219,-93.7372493
- Website Unknown
- Rating 2.2
- Compound Code J787+J4 Urbandale, IA, USA
Openning hours
- Monday 10:00 AM – 5:00 PM
- Tuesday 10:00 AM – 5:00 PM
- Wednesday 10:00 AM – 6:00 PM
- Thursday 10:00 AM – 5:00 PM
- Friday 10:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Reviews
I had my first massage with Candi today and it was amazing. I have multiple issues going on with my body, and Candi was able to identify and treat them accordingly. She is extremely knowledgeable in her profession, and was walking me through the massage as to what she was working, why, and how it was connected to my aches and pains. Her technique was wonderful and not like anything I have experienced before. After one visit with Candi, this is truly the best I have felt in months. I will definitely be a repeat customer :).
I have been going to Candi for quite some time and the massages has been great for my back issues. The last 6 months has been horrible customer service. Last minute cancellations with no attempt to reschedule. Offer suggestions for a new time and no response. Definitely not a way to run a business. Very disappointing because she is great at what she does, if you can get an appointment and have her keep it.
0 stars. Horrible, HORRIBLE customer service. I bought a groupon and couldn't get in contact with owner after calling, emailing, and texting multiple times. When I finally did get in contact, she was booked out past the expiration date of the groupon. I asked if she would still honor it seeing as how the issue was on her end, and she basically told me she wouldn't get paid from groupon unless it was redeemed before the expiration date. I would think, being a small business owner, her priority would be to gain new customers and have them spread the word. Well, I'm spreading the word alright. I've made sure to tell everyone I know not to go there. I ended up emailing groupon about the issue and they were nice enough to credit my purchase to my groupon account. Now THAT'S good customer service. It's a shame that a 3rd party has to correct the mistakes of this woman because she doesnt know how, nor does she seem to care, to take care of her current and potential clients. I wouldn't even give this place a second chance if she offered me a free message, even then I doubt the appointment would stick. ud83dudc4eud83dudc4eud83dudc4eud83dudc4e
Agree with other reviewers regarding unproffessionalism. Appointment booked, confirmed, re-confirmed the day before appointment, and then cancelled day of appointment. Appointment re-scheduled (for three months later) confirmed, re-confirmed the day before appointment, and then cancelled 2 hours before appointment. Once again, life happens, but these customer service issues are clearly happening far too frequently to ignore. I think prospective clients should be warned about this before investing valuable time and money in Candi's services.
I had one (successful) appointment here. Candi is nice and the massage itself was relaxing. As others have mentioned there is a certain lack of professionalism when it comes to scheduling and keeping appointments.nnFirst of all, IMO using an online scheduling app should facilitate the process of scheduling not make it more difficult. In this case, an appointment scheduled online is not actually scheduled until it has been confirmed, and often confirmation doesn't come for a couple of days. This makes scheduling a rather tedious process. Once you have been confirmed then there is still no guarantee the appointment will actually be kept.nnI had numerous appointments that were scheduled, confirmed, and then canceled, and then re-scheduled, and then canceled again. While I understand and appreciate that things come up in life, this happened far too frequently, and never seemed to elicit anything more than indifference on the part of MU.nnEventually the process itself became annoying enough that I decided it wasn't worth any more effort. There are plenty of good LMTs/spas in town who provide good customer service, in my experience this is not one of them.
Similar place
2828 12th St NW, Albuquerque, NM 87107, USA
+1 505-345-1151
https://nuaura.com/
1218 Broadway Blvd NE, Albuquerque, NM 87102, USA
+1 505-243-3721
http://www.abqbaths.com/
610 Broadway Blvd NE, Albuquerque, NM 87102, USA
+1 505-225-2500
https://dermatologynm.com/
610 Broadway Blvd NE, Albuquerque, NM 87102, USA
+1 505-225-2500
https://dermatologynm.com/
610 Broadway Blvd NE, Albuquerque, NM 87102, USA
+1 505-225-2500
https://dermatologynm.com/
610 Broadway Blvd NE, Albuquerque, NM 87102, USA
+1 505-225-2500
https://dermatologynm.com/
2825 Broadbent Pkwy NE B, Albuquerque, NM 87107, USA
+1 505-994-2390
http://tanrio.com/
500 Marquette Ave NW Suite 1200, Albuquerque, NM 87102, USA
+1 505-349-3477
https://zion-wellness.com/
809 Tijeras Ave NW, Albuquerque, NM 87102, USA
+1 505-242-6122
Unknown
1801 Lomas Blvd NW, Albuquerque, NM 87104, USA
+1 505-604-7845
Unknown
901 Rio Grande Blvd NW Suite G-156A, Albuquerque, NM 87104, USA
+1 505-720-3981
https://square.site/book/N770KS9EWCHTH/glow-up-esthetics-llc-al
801 Encino Pl NE suite c-7, Albuquerque, NM 87102, USA
+1 505-218-7006
http://elitemdlui.com/
203 Rio Grande Blvd NW #3, Albuquerque, NM 87104, USA
+1 505-433-4043
http://halomedspaabq.com/
610 Gold Ave SW, Albuquerque, NM 87102, USA
+1 505-750-1498
https://www.manscaperspa.com/contact
123 Broadway Blvd SE, Albuquerque, NM 87102, USA
+1 650-430-5053
http://www.greatfaceandbody.com
2117 Menaul Blvd NE STE B, Albuquerque, NM 87107, USA
+1 505-573-3766
https://newlinead.wixsite.com/newdayspa
1835 Candelaria Rd NW, Albuquerque, NM 87107, USA
+1 505-341-3456
http://bettysbath.com/
6855 4th St NW Suite B2, Los Ranchos De Albuquerque, NM 87107, USA
+1 505-514-5885
http://soarwellness.net/
1606 Central Ave SE, Albuquerque, NM 87106, USA
+1 505-289-0495
http://loveshealingtouch.com/