Home United States Iowa iTech Gurus - Apple Authorized Service Provider

iTech Gurus - Apple Authorized Service Provider

8475 Hickman Rd, Urbandale, IA 50322, USA

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Detailed Information

Place Types Electronics store
Address 8475 Hickman Rd, Urbandale, IA 50322, USA
Coordinate 41.6159608,-93.7337901
Website https://www.itechgurus.com/
Rating 4.6
Compound Code J788+9F Urbandale, IA, USA

Openning hours

Monday 9:00 AM – 6:00 PM
Tuesday 9:00 AM – 6:00 PM
Wednesday 9:00 AM – 6:00 PM
Thursday 9:00 AM – 6:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 10:00 AM – 4:00 PM
Sunday Closed

Photos

iTech Gurus - Apple Authorized Service Provider

Reviews

Peter Collins (11/30/2020)

This business has definitely earned my loyalty. Knowledgeable, friendly staff. My wife had her phone fixed in about an hour. Much quieter and more convenient than the mall. Great experience all around!

james guyot (08/28/2020)

As a MacBook Air user for four years, I knew exactly what I wanted in order to replace the one I had lost on the RV trip from Minnesota to California. What iTech Gurus says on your website is an accurate description of what you have in stock. We are making Lawrence in time for a Zoom meeting at 6 pm Central Time. Clarence was outstanding in learning what we wanted, listening to our preferences, and providing it swiftly. When he asked us about insurance in case I damage the MacBook, he did not push it on us. In the short moments while we were both waiting, he showed pleasure in chatting. In answer to my questions, Clarence explained how iTech Gurus is an independent company with a parent store in Cedar Falls and that the owners have chosen a decor that made us feel as though we were in an Apple store. In fact, I like your presentation better. You do not have the arrogance of Apple to have technicians work out of a Genius Bar. From my perspective, Leonardo da Vinci, Isaac Newton, Benjamin Franklin, Abraham Lincoln, Charles Darwin, and Albert Einstein reach the level of genius.nnDorothy Guyot, retired college teacher, age 83

Zachary Smith (11/28/2020)

Wish I wasn't forced to give one star. That is too generous of a rating. Apple sent me into their store three times to get work done on my computer that was under warranty. They charged me an $85 diagnostic fee. When Apple called to confront them on this, they claimed that they were helping with one of my other computers. I don't have any other Apple computers. This store is taking advantage of the fact that the Apple Store is closed due to the COVID pandemic and is charging customers diagnostic fees when their products are still under Apple Care warranties. You're better to go directly through Apple and send your device in for repair and be without it for a few weeks than go to this store. They are not honest.

Pat Moore (12/01/2020)

This business solved all my Apple laptop, iPhone and external drive problems in very little time and for a reasonable price. I had a fairly long list of problems and the tech was undaunted and explained what he was doing so I could understand it. I am very impressed and recommend this business highly and will certainly use them again.