Home United States Iowa T-Mobile

T-Mobile

2310 SE Delaware Ave, Ankeny, IA 50021, USA

Map

Detailed Information

Place Types Electronics store
Address 2310 SE Delaware Ave, Ankeny, IA 50021, USA
Coordinate 41.7072824,-93.5820206
Website https://www.t-mobile.com/store-locator/ia/ankeny/se-delaware-av
Rating 3.1
Compound Code PC49+W5 Ankeny, IA, USA

Openning hours

Monday 10:00 AM – 8:00 PM
Tuesday 10:00 AM – 8:00 PM
Wednesday 10:00 AM – 8:00 PM
Thursday 10:00 AM – 8:00 PM
Friday 10:00 AM – 8:00 PM
Saturday 10:00 AM – 8:00 PM
Sunday 11:00 AM – 6:00 PM

Photos

Reviews

Alyssa Smith (11/21/2020)

Decided to visit the store to get an upgrade , we walked in and were greeted at the door . The representative stated that there was a waiting list and due to COVID we would have to wait outside . That was acceptable so he took my number and name and stated that I would be getting a text when they were ready for me to return to assist me . He stated it should be 45 minutes to an hour before we will get a text because there are 6 people in front of us . Again I agreed and understood the reasoning why. I left to run a couple places in the area and returned 45 minutes later and sat in my car . After about 20 more minutes of waiting I received a text that it is my turn soon so check in . I walked into the store and was greeted by the same individual he stated that they were not ready for us yet because there were still 5 people ahead of us . I asked how that could be when I received the text and there were 3 new customers in the store that were not there the first time . He stated again he is not sure why but there are 5 more people . I again questioned how that was possible when I received the text saying to check in and also there were 3 new individuals in the store now when we returned and there were only 6 in front of us when we were put on the waiting list . I am considering leaving this provider and would like a manager to call me back .

Thomas Doheny (11/22/2020)

Awful service. 45 minutes after I was told 20 minutes to be helped I left without service. Staff more people or get someone that is actually competent. Typical lazy services.

Cheri Caldwell (09/27/2020)

This store is very disorganized it is like the blind leading the blind. The sales associate didn't know what she was doing. An alarm was going off no one knew where the key was to turn it off. The calls kept dropping when trying to call customer service and their internet didn't work. We were in here forever. Terrible experience.