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U-Haul of West Side

101 63rd St, Des Moines, IA 50312, USA
Map
Detailed Information
Openning hours
  • Monday 7:00 AM – 7:00 PM
  • Tuesday 7:00 AM – 7:00 PM
  • Wednesday 7:00 AM – 7:00 PM
  • Thursday 7:00 AM – 7:00 PM
  • Friday 7:00 AM – 8:00 PM
  • Saturday 7:00 AM – 7:00 PM
  • Sunday 9:00 AM – 5:00 PM
Photos
U-Haul of West Side
U-Haul of West Side
U-Haul of West Side
U-Haul of West Side
U-Haul of West Side
U-Haul of West Side
U-Haul of West Side
U-Haul of West Side
U-Haul of West Side
U-Haul of West Side
Reviews
Kris Reinhart (10/13/2020)
We used the application to setup contact free, and it was very smooth. The manager Gianni was very helpful, professional, and calm under pressure in getting us on our way. Yes it appeared short staffed when we were there, but the times are tough and all the staff were working efficiently with the numbers they had at that busy time.
Gorilla Doc (12/04/2020)
Twice within a month I tried renting a trailer here and both times the lights on their trailers wouldn't work. They said MY vehicle must be the problem. Well I went across town to another Uhaul dealer and rented a working trailer without any problems, both times. AVOID THIS PLACE! Their equipment is garbage and they'll blame you if something doesn't work.
Jeff Howey (06/26/2020)
Just needed boxes Friday June 26 at 3:30pm.nnThere were three employees in the building that I could see. One was helping a customer for 20 minutes then left to go outside. Then a second employee left and went outside. The remaining one didn't acknowledge the line of people waiting but just stood behind the counter playing with string.nnDecided to buy boxes elsewhere today after standing in line for 20 minutes without any acknowledgement or assistance. Will try again a different day/time and update my review if improved.
Lori Trout (08/13/2020)
We used to rent from this place in the past but we recently had the worst experience. We reserved a trailer online over two months ago. We drove from Phoenix to Des Moines to clear out a storage unit. The day we arrived we received a call they didn't have a trailer for us but we could drive 70 miles out of the way to pick one up at another. Then told us they dont guarantee rentals and then cancelled our reservation. Thank goodness Penske was able to help us out. Will never use this location ever again.
Jason Clements (09/02/2020)
Rented a truck and have had propane tanks filled. I've had good and bad visits.
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