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Pottery Barn
Pottery Barn
Pottery Barn
Pottery Barn
Pottery Barn
Pottery Barn
Pottery Barn
Pottery Barn
Pottery Barn
Pottery Barn
Reviews
Ryan Anderson (08/08/2020)
I went into the store to pick up a chair for my mom because the MN store didn’t have it. It look over 30 minutes to find the chair- that was on hold. My mom was told the chair was a floor model and a certain price from the Mn store. The chair in this store was $100 more and still in the box. There was absolutely no communication between the stores. I was in the store for an hour waiting for the team to figure it out. Very poor experience. As a retail manager myself, I understand that things get misplaced and miscommunication happened. But the staff was not very friendly and was just telling me everything I was told was wrong. Just the messenger here! :)nI recommend ensuring customers do not stand around for that long. It doesn’t look good for the customers coming in the store.
Dee Dean (03/23/2020)
Nice items. A little pricey
Lisa Johnson (12/03/2019)
I have been in your store in Jordan Creek 3 times in last month and not once could I get waited on. One time 4 people were busy stocking candles having a good time they said they would be with me in a minute after 5, I left. I have shopped other Pottery Barns and never have I had to beg for help. I guess I order online or go to Omaha.
Colt Moss (09/15/2020)
Very helpful and friendly staff.
Debra Oneill (06/11/2019)
Bought an Alexandra media table with marble top along with many other pieces and the marble was cracked. Well I am being told it's going to be 4 months to replace top!!!?? Really, a big store like yours and no where in the country is there another one to replace it. Or better yet your suppliers quit making product and we're left with a table with no top. Good job Pottery Barn. I pay the additional costs to be taken care of and this is what I get. I think next time it will be somewhere else.
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