U-Haul Moving & Storage of 13th Ave

The nicest, cleanest, well lit storage facility I have ever been in. Carts for use loading and unloading. VERY FRIENDLY STAFF!!!!! I was even impressed with the fire safety system they had in place to protect people's belongings. Absolutely recommend this location. A++++

Leia absolutely rude horrible customer service asked if he had mental disabilities kept interrupting us Just absolutely horrible person

Not a pleasant experience. As many other google reviews state, the front desk person is very rude. She is abrupt and inconsiderate. I waited in line for my turn to check in and she accused me of having a blue truck parked in their unloading zone. She didn't bother to find out if it was actually my truck, she just accused me of parking in the wrong spot...and yes, it was not my truck. Once it was my turn to check in, she asked for my ID and took a picture of my ID with your personal phone! I couldn't believe what I was watching. I asked her if that was her personal phone and she said yes. I then asked if that was something people complained about and she said yes, but she can't use the Uhaul phone because she can't see the screen. She even told me that the pictures don't save to her phone. I wouldn't recommend using Uhaul. I've heard Penske is better and I plan to use them going forward.

My experience with U-haul was awesome... Leah, answered any questions that I had, she also was very patient, kind and knowledgeable...She provided Absolutely Great customer service...I truly appreciate all your help Leah.... Thank you so much... ud83dude0a

Rented an appliance dolly to move a washer and dryer. Quick, easy and friendly service.