Frets

I took my late Grandmother's 1938 Gibson L30 to this shop to she if he could restore it. It had pretty significant damage to the neck and had been left in the heat before I got it, so the glue was coming undone. While he was unable to help me fix it, he was still very excited to see the guitar and took about 30 minutes just talking to me about the history and manufacturing techniques. Didnt quite work out how I wished it would have, but he was very genuine and still took the time to engage with me. Very thankful. I will use my limited woodworking experience and his advice to simply try to prevent the condition from worsening. Will still be a nice keepsake.

Zack is very helpful and knowledgable and a good player too!

I’m only writing a review because service and skill like this does not come often in this world and it should be acknowledged. Zach is first and foremost a good dude, a friendly and knowledgeable guy who provides a great and responsive service, but most of all he’s an absolute master at setting up and fixing guitars. As a repeat customer I have had several great experiences there but...nI walked into Frets yesterday and handed Zach a brand new guitar from Guitar Center (which was in perfect condition) that I just wasn’t totally happy with playability and sound wise for an upcoming gig. Before returning the guitar for another one, I decided to challenge Zach to essentially rebuild it to my preference to suit this specific gig and my picky taste (I typically play Martins). Literally 24 hours later he hands me the best playing acoustic I’ve ever held, much less owned. This was just an inexpensive $200 jamming acoustic. He had spent hours perfecting the saddle, bridge and neck again and again until he got it right. And boy did he get it right. He even applied the perfect string type for this unique sound and playability, even taking into account the surrounding environment of my gig to make sure the guitar would perform under the specific acoustics and moisture content of the area. All for no extra cost.nAs I said, this level of service, skill and craftsmanship shouldn’t go unnoticed.

Highly recommended for Zach's knowledge of the instrument and what it needs to sing. A nicely curated selection of new and vintage guitars as well!

Great guitar shop. Staff is very talented, and luthier is top notch.