Map
Detailed Information
- Place Types Electronics store
- Address 907 Hartford Turnpike Suite E11, Waterford, CT 06385, USA
- Coordinate 41.3805856,-72.1500129
- Website https://stores.musicarts.com/waterford?source=LGOA5LKB
- Rating 3.7
- Compound Code 9RJX+6X Waterford, CT, USA
Photos
Reviews
Friendly and knowledgeable customer service.
Be careful about their rental program. They will tell you that you can use the rental music towards an instrument, but the policy on this is excessively restrictive and limited to very few off-brands. Basically, the rental credit is worthless. If you want rentals, they are OK for that, but it is more or less money out the window. We kept an instrument for much longer than we otherwise would have after knowing that our child was going to stick with it with the plans on trading up. After accruing over $800 in credit, they said we could use it towards 2 different no-name brands or $200 of it towards a name brand instrument (which we ended up buying elsewhere for much less than that). You may be better served to rent briefly and return if your kid sticks with it after their 4 month promotion period, or pick a more local place and feel better about your money staying with local musicians and retailers.
James B helped me search two specific pieces of music, when I didn't even have their proper titles. Very helpful!
Buyer beware!! They charge you for lessons in advance! Staff up front can be RUDE! They give you give you misinformation and it costs you!
I have been coming here for eight years now, and this place really feels like home. Wouldn't go anywhere else for my music needs!
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