Map
Detailed Information
- Place Types Moving company
- Address 215 Gold Star Hwy, Groton, CT 06340, USA
- Coordinate 41.368688,-72.060912
- Website https://www.extraspace.com/storage/facilities/us/connecticut/gr
- Rating 4.9
- Compound Code 9W9Q+FJ Groton, CT, USA
Photos
Reviews
Suzanne was knowledgeable and made me feel at ease about the storage service’s available. I appreciate her taking the time to explain in detail my contract and in making sure I understood what she was explaining. I will recommend this storage facility to anyone that is looking to store items. Thank you Suzanne, you are a value to this company.
Wonderful service! From the initial phone call inquiry with the customer rep Karina, to the local manager Suzanne calling me within 3 minutes of booking to welcome me and finalize details! Suzanne was exceptional; helpful, honest, and explained everything with a happy attitude and super friendly! Suzanne walked me over to my unit and was so helpful with answering all my questions about my storage unit and also future rentals should I need them etc. The storage is safe and extremely clean. You are given a private entry code and the property and buildings have cameras and security all around. Highly recommend!
I went to Extra Space Storage when I was moving on the fly and they were more than helpful and accommodating for my roommate and I. They were flexible with us moving from unit to unit when we needed to downsize and did everything with excellent customer service, professionalism, and always keeping COVID-19 guidelines in mind. Moving during these crazy times has been stressful but choosing Extra Space Storage made it that much easier. Special thanks to Suzanne and Destiny for their kindness and patience!
Very nice place. Friendly staff, clean facilities. I have to admit the rates have gotten higher over the years, but I stayed on for loyalties sake. The convenience and atmosphere are worth the price raise to me. It may be a deal breaker for others.nnI know that this complaint is controlled by corporate, but I do want to Complain about the overhaul of the front office. What drew me to this place 2 years ago was how homey it felt. It felt like you were walking into a family owned business. That combined with the friendly staff and I signed immediately. However, now it’s been overhauled to a sterile “all business, all the time” designer by committee look and I feel unnerved by the whole thing. Design by committee works for some places but now Extra Space Storage feels like any other place. If you don’t feel comfortable walking in, you may not feel comfortable about their prices, or not notice the fantastic staff.nnI hope someone reading this review recognizes this fact and gives Extra Space a chance regardless. It’s too late now to go back to the old look but I hope a potential customer can overlook this for a top notch storage solution.
I've never needed a storage space before but I couldn't be happier with my experience with Extra Space. I had a small unit, which I found by google search, put a reservation on their website and received a call from the office within an hour. By the end of the day, I had an appointment to check out the unit, which went very quickly and smoothly. While I had the unit for about two months, I could access the space very easily and safely. It was also painless to move out, which I arranged for today. Seriously, it was so easy! Both people I worked with to open and close the rental were very friendly and warm. It's been a tough time for everyone but I couldn't be happier with the way I was treated through this whole experience. Highly recommend! Thanks for a great experience!
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