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FedEx Ground
FedEx Ground
FedEx Ground
Reviews
Rob Caron (10/22/2020)
I give them zero stars just like everyone else. My package kept being delayed after arriving in Middletown. Then I received a notification saying my package was delivered at my doorstep...a few days later and I have yet to see it. I called customer service and their response was that they don’t deal with and aren’t responsible for missing packages anymore. They told me it was their “new policy”. They told me I have to deal with the vendor of where I ordered my package from. They also didn’t help
Jay L (07/03/2020)
Not the first time where the delivery driver slowed down in front of my house and kept driving. package was marked as delivered, none of my neighbors in the neighborhood saw a package addressed to me, and my neighbors across the street saw the same thing. I watched as this careless thief stole my package. tried contacting fedex to attempt a re-delivery and they told me they will file a claim and call me back.. Instead of calling the center where it left and requesting a re-delivery attempt for the driver on my route, they told me they will call me back.. The same thing has happened before with my chemo medicine where the driver failed to deliver the package and reported it as delivered. I would give them ZERO stars if i could, FedEx is very well known for drivers stealing packages, throwing them out of the truck or over fences, kicking and damaging the boxes, etc.. I feel very sorry for the companies that use FedEx as a shipping service as they are not very professional at all. I kindly ask the CEO to jump on board with amazons policy of requiring all drivers to take pictures of their deliveries.nnUPDATE! They finally delivered my package today (7/3/2020) however, the driver left it right in front of the trash cans. Thank god my mother saw it there! A message to the CEO.
RedEye Jedi (07/18/2020)
Didn’t deliver package friday like was supposed to, doesnt allow public to pick package up on Saturday but they don’t deliver on weekends so literally your package stays in jail for the weekend and no choice but to wait till Monday. I’ll never have something shipped thru this service again if they can’t even provide accurate delivery dates on the App / website
Paul Baumgartner (08/20/2020)
If you want your packages stolen use FedEx, they will leave it on the curb by your mailbox to make it easy for thieves. I guess it’s too much effort to drive down to my house to make the deliveries.
Mary Risseeuw (01/29/2020)
They left a new laptop, no plastic bag, in the rain. There is a large covered porch over the front door which is where he should have left it. The box was wet and the bottom mush. Luckily the computer was OK inside. They were supposed to call me back but never did and I can't get anyone to talk to.
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