Home United States Connecticut 1-800-PACK-RAT Moving and Storage

1-800-PACK-RAT Moving and Storage

297 State St, North Haven, CT 06473, USA

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Detailed Information

Place Types Moving company
Address 297 State St, North Haven, CT 06473, USA
Coordinate 41.3737777,-72.8833789
Website http://www.1800packrat.com/
Rating 2.4
Compound Code 94F8+GJ North Haven, CT, USA

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Reviews

Anna Puleo (06/25/2020)

More than a week ago we set up a date and time to have a storage container dropped off at our house as we are moving. We recieved a call yesterday that our delivery date was pushed out close to 2 weeks past the original date! We are moving before the container would even get here. Awful customer service. Do not recommend. We now have to search elsewhere.

E S (07/27/2020)

Ordered a container for a local move on June 14th, to arrive July 27th . Get a brief voicemail today nearly 5pm on a Friday July 24th, that the container isn't coming! We have movers, a lift etc, all scheduled for Tuesday next week one day after the container was to arrive. We have to be out of our unit by July 31st! The earliest they can now have a container to us is August 11th? They gave us not even 1 weekday notice? What do we do now, we are screwed! AVOID THIS COMPANY UNLESS YOU WANT TO BE STUCK!nnOrder # 5542560

Tara Augustine (08/07/2020)

I cannot believe that this company is still in business. This morning I called to make sure that my pod was arriving at my home tomorrow. The representative confirmed and also confirmed the pickup of the first pod and delivery of the second pod. This evening I received a call stating that the trucks are backed up and unable to get a pod to my home until August 26th. This order was confirmed on July 20th. You call to tell me that my pod is unable to come with less than 24 hours notice? This is unacceptable. Nobody should use this company. We are closing in 2 weeks and have to be out of our house before July 26th. Then they send you a cancellation email to make it look like you want to cancel the pod. Do not use this company if you have to move. Moving is stressful enough. Not even an apology. I wish I could give zero stars to this company.

Gary Lozowski (10/31/2019)

Moving out of my house I got told my address with my zip code didnt exist. The driver had said that they dont have enough people driving and are always backed up. This started the fiasco that is pack rat. Waited an extra week to get the container because they kept telling me that my house wasnt on a map. Then when we finally close on a house I was told that it would be a month before they can get anyone out there to drop all of our things off. We have 4 small children that apparently is good enough to sleep on the ground while in a new place. I get that everyone has their things and it's important. I could see a week but just about a month is no way to run a business.