Recompute Computers

A few years ago I was in need of a PSU for a cheap build. Maybe it was because I know the industry and what a reasonable mark up was, but I got a great deal. Went back there again for a USB-Serial adapter, which was a pleasant surprise to see they had in stock. So I recommended them to people from time to time, and continued to do so after I left Missoula. Recently the people I've recommended have informed me of poor customer service, feeling ripped off, and some pretty outrageous prices on low quality used components. Reading the responses from the business here I'd have to say it's easy to make your own judgement just by how salty the replies to the reviews are. I, personally, will no longer be recommending Recompute.nnEDIT after store replied: Just as a point of clarification, I have no problem spending more money to help a local store - but that needs to come with an advanced level of support and service. I see you've gone back through years of reviews and edited your responses to be more positive, and that's a good start. But it's not just about how you reply to an irritated customer, or how you defend your prices after you're called out. It's how you present yourself as a company overall to begin with, and how you keep that up. If your staff was knowledgeable and customer focused you wouldn't have the problems that people are complaining about here, or on any other platform where I've seen reviews. I'm sorry you don't have time to help customers, as you pointed out with your reference to helping a customer with their home office - but maybe if you made the time people wouldn't be walking away disappointed.

Erik and his crew at Re-Compute Computers are very knowledgeable and responsive with very fair pricing! We only trust Re-Compute Computers for our business! I highly recommend!!!!

Originally I was frustrated with the difference in price between online dealers and a local business but now I better understand how stocking a shop works. I'm glad to have a local computer shop to get need to have bits and pieces.nnI remember the staff not being very professional at the time but it may be better now.

Came in looking for an affordable gaming computer had a great selection and got an amazing deal, staff was super friendly and informative and got me everything i needed. Would highly recommend

60 dollars for a tp-link tl-wn881nd. That is a mark up of 300 percent! Lol. No returns too. Its kinda my fault, I guess. Should have looked around town and I could have only spent 30. I didn't really look at the pricing of anything else but just from that it just seems like taking advantage of people who aren't PC savvy.