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Detailed Information
Openning hours
  • Monday 10:00 AM – 8:00 PM
  • Tuesday 10:00 AM – 8:00 PM
  • Wednesday 10:00 AM – 8:00 PM
  • Thursday 10:00 AM – 8:00 PM
  • Friday 10:00 AM – 8:00 PM
  • Saturday 10:00 AM – 8:00 PM
  • Sunday 11:00 AM – 5:00 PM
Photos
T-Mobile
T-Mobile
T-Mobile
T-Mobile
T-Mobile
Reviews
Elizabeth butler (10/05/2020)
That are so good here this Is the only place we will go
Donna Jones (11/17/2019)
I switched from at@t to t-mobile years ago never a problem. Decicided to try sprint they have to be the hardest co. To work with.nWent back to t-mobile within 2 weeks. I was having the worst day in my life it felt and a young lady Ajla work in bristol went so far beyond to help. She was my angle that day.nGod bless you.
Shim (08/02/2018)
They secretly opened a second account in my name. I only paid for one, I have the receipt to prove it. They gave me a temporary number that was supposed to switch to the number I had with other carrier within two hours(as I was told) several hours later after several calls to the store and customer service they got my number fixed to my phone. That's when I found out that there was another account paid for in my name and I also found out that they had entered the wrong Sim for the temporary number. That night I went to work to find that cell service was constantly in and out, even at my house which never happened with my old service provider. I went back for a refund and was told that it was not possible. Because it was prepaid. It has totally stressed me out. Even the customer service reps at the 1-877 number can't help. That's the problem, little or no help at all. I wan my $53.00 back and would switch back but if I switch before I get my money back my account will not exist and I'll be out the money. Who thought you'd have to be so careful buying a prepaid plan.and it appears that employees write(false) good reviews. After three days of run around and false promises I ate the fifty three dollar loss and switched back to my old carrier I just could not be out of service as much as I was with T-mobile.
Danny F (10/08/2017)
This T-Mobile location is by far the best TMobile store I have ever encountered. The staff were great and extremely helpful. The manager was amazing , he went above and beyond to satisfy my wife and myself. I recommend this store , Bristol CT to everyone !! I switched from AT&T to T-mobile and do not regret it one bit. Thanks management and staff !!
Donald Nodine (02/21/2018)
I tried to Simply add my girlfriend and her phone to my plan. They erased my phone number from the plan and put in a temporary number and it's Place for no apparent reason. It took them 4 hours to fix this. After correcting this, my girlfriend's phone no longer displays her phone number when she texts people but the temporary working number that they use when they were setting her phone up. When we went to the store, they assured us that this could not happen, even though we showed them pictures of the texts coming in with the temporary number, and did not help us at all; they simply directed us to call customer support. They're clearly only interested in selling new service plans and phones to potential customers, but not supporting people whose phone connections they have screwed up.
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