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T-Mobile

51 Shunpike Rd, Cromwell, CT 06416, USA

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Detailed Information

Place Types Electronics store
Address 51 Shunpike Rd, Cromwell, CT 06416, USA
Coordinate 41.6066774,-72.6779847
Website https://www.t-mobile.com/store-locator/ct/cromwell/shunpike-rd-
Rating 4.1
Compound Code J84C+MR Cromwell, CT, USA

Openning hours

Monday 10:00 AM – 8:00 PM
Tuesday 10:00 AM – 8:00 PM
Wednesday 10:00 AM – 8:00 PM
Thursday 10:00 AM – 8:00 PM
Friday 10:00 AM – 8:00 PM
Saturday 10:00 AM – 8:00 PM
Sunday 12:00 – 5:00 PM

Photos

Reviews

Jason Sekscenski (11/25/2020)

Jeremy was a huge help switching us to T-Mobile. Great attitude and awesome customer service.nFrom the nicest Red Sox Fan according to Jeremy.

Miss Nelson (09/23/2020)

Horrible customer service if you are a Sprint customer forced into T Mobile because of the merger, never go to this location. Go to the one on Washington Street. I only needed a new sims card to activate an upgraded iPhone and after almost 10 minutes of waiting to be helped then 20 minutes of “help”, neither employee could log in to the system, he had to call a manager and technical support, lay on the ground to read off numbers from the router or something and reboot the system. How long do they expect people to wait around? At first he blamed his password then the Sprint system. They were helping another couple and taking a long time with them also. The lady had time enough to purchase a fish from the pet store and come back to see her husband STILL waiting to add a new line. The other worker needed constant reassurance which delayed my customer service rep from doing his job. There’s no reason simple transactions should take a long time. ... a complete waste of time. I went to the other store on Washington Street and was all set in ten minutes.

Autumn Stevens (07/13/2020)

We've been TMobile customers for a while now and went to pay off our phones and Chris and Jeremy could not be any nicer, they were helpful and answered all our questions it was a lovely experience and will be coming back to this location next time we need help

stephanie lee (12/07/2020)

Awesome customer service!

Darshan Kansagara (03/21/2019)

I would be careful before signing up with T-Mobil specific with Cromwell location. They sell you something then turns out the promotion is not the same. In turn you monthly bill will go up. I am going through this nightmare and not a single person has contacted me or help me. I am now on month 3 fight this issue. Horrible service there is no loyalty with them. Cromwell folks blame their promotion department. Their promotion department blame the Cromwell location. At the end the customers are paying the price and frustration. Don’t go to Cromwell.

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