Kohl's

Not enough cashiers. Waited in line over 20 minutes.

So many awesome brand name clothes. Also many rows of things that are amazing for Christmas stocking stuffers. Plenty of room. Not too crowded.

Kohl’s is handling COVID-19 protocol really well. There are clear directional arrows and only one bank of registers is open. The fitting rooms are currently closed, which can make buying clothes challenging, but they are still accepting returns. The store was really clean and it was very easy to shop.

Went to do Amazon return. They gave me 25% off. Had a Kohl's gift card with coupon got more bang for the buck. Why did the cashier ask if someone gave me the gift card though? Like how does one usually acquire a gift card.

NEVER AGAIN! I Made an online purchase to pick up at this location because they are the only one that had the item. I live over an hour away and after an hour I proceeded to the store...2 hours after making the order. I get to the store and there are 40 people in line.nEveryone is socially distanced in line, but then you get to the front! 10 furious people all waiting for their online orders, not only completely understaffed but they don't have many of the items that they said that they did! I was told by the worker that fetches the items that sometimes it can take 3 hours for online orders to come in and the woman behind the counter screams 4 or more. I told him to forget it, that I was canceling the order. I took a quick Walk around the store to look for a couple other things I needed but the store is completely disheveled, merchandise all over the ground. The boxes look like a smash and dent shop, a complete mess! I don't think I've ever been in a department store that has been such a mess, even Walmart on Black Friday is neater! Won't be back, not ever! I would never do online ordering with this company no matter where the location is! They take your money regardless of having the product. WASTE OF TIME !