Map
Detailed Information
- Place Types Moving company
- Address 10 New Britain Ave, Plainville, CT 06062, USA
- Coordinate 41.6736775,-72.856853
- Website https://www.uhaul.com/Locations/Truck-Rentals-near-Plainville-C
- Rating 3.3
- Compound Code M4FV+F7 Plainville, CT, USA
Openning hours
- Monday 7:00 AM – 7:00 PM
- Tuesday 7:00 AM – 7:00 PM
- Wednesday 7:00 AM – 7:00 PM
- Thursday 7:00 AM – 7:00 PM
- Friday 7:00 AM – 8:00 PM
- Saturday 7:00 AM – 7:00 PM
- Sunday 7:00 AM – 5:00 PM
Photos
Reviews
After reading several reviews I was skeptical about booking a truck here.nMy experience was AMAZING!!!nUpon arriving a you g man in the parking lot who was disinfecting trucks directed me to the front door for check in.nInside the place was very clean, spacious and well organized. No line, I was the only person checking in. Rob at the counter was super friendly explained everything to me and all was super smooth.nMy truck vas very clean and it actually smelled good.nMy experience from point A to point B all was A+
Very poor customer service. Bounce you around through 10 min process just to put you on hold for an hour & then mysteriously disconnect you. Mind you it was a Sunday & happened 4xs. Yes they are open from 8a - 5p Sundays. Finally get through & she tells you she is transferring you to reservations & yet 5th time disconnected. Would not recommend & the woman who works in the Plainville office needs to consider a career change. Zero people skills, snappy & rude. Sorry lady, Just trying to rent from YOUR facility.
Been in line for 45mins there’s only 1 person at a register to take people while other employees walk around & don’t help ! So if you choose to come here make sure u come early with patience
Gave this location some benefit of the doubt after a poor first experience (visibly uncleaned truck in the age of covid) and was beyond disappointed again. Overcharged by nearly$100, unsealed motor cover leading to hot and smelly cabin, over 2hrs on hold to speak to a supervisor with customer service, only 1 person working during drop off. Plus no one inside had a mask on and the credit card terminal was down leading to contact to pay. Absolutely absurd.
Appreciate Mike Rivera helping out with the website it my life easier!
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