Pace Motor Lines Inc

10/27/20 I would definitely come here to deliver again. Staff was great. Inside the facility and outside. It's 3 a.m. and they expeditedly opened a door for me. Started working on my trailer within 15 minutes of docking.

Great place. Would not mind delivering there again. Everybody was nice.

absolute worst company I wish I could give them zero stars!!!! First scheduling delivery was a problem I contacted them 2times before I even received A delivery date. I called to confirm the delivery date and got a two hour window. After 3 1/2 hours of waiting when I finally got through (i had someone missing work to help me lift it and a 5 year old with me waiting) to them and I was told that first it wasn’t on the truck. I was then called back and told it was on the truck and they tried to deliver it but the street was too small for their 52ft truck and there was lift gate on it. I told them if they could just bring it back i would lift it onto my hand truck, they said it was possible. They were able to view on their map that there was a fire hydrant in front of the place of business so that’s why they could not deliver it either because of the truck size. If they were able to see that why could they see ahead of time and send the proper truck, how many barbershops have a dock (i purchased a single barber chair). I scheduled a delivery for the following week explaining why I need it delivered on that day, called the Friday before the Monday delivery and confirmed that it would be on the proper truck and was all set. When I called today to get my delivery window, I was told that it’s lost nobody knows where it is they’re trying to figure it out. So now I have 2 Full days worth of clients when I have Not been at work since March 16 due to Covid and now I have no seat for them to sit in that was sent out over w month ago. Now after telling me it was not on the truck, then it was on the wrong truck now Pace is telling me they don’t know if they ever received a delivery on June 5,2020. How is it 10 days later and you don’t know if you ever received it yet you told me it was on a truck that was too big last week. Something is very fishy here. Nobody here knows what the Hells going on and when you ask for a supervisor you’re told that is the supervisor. Mad is an understatement. Stay away from this company at all costs.

This company is pathetic. After a dispute between our companies for Pace not doing their job, being dishonest, and not taking responsibility for their own mistakes. They are actually telling all my customers who set up freight with them that we refused to give them their shipments when they came to pick up! they never even came to our business! they are flat out lying to my customers to try to make us look bad! absolutely childish and pathetic!!njust look at a review below, they gave their own company 5 stars! ha! i expect the other 5 star ratings to be fake as well!

Good people,owners are always nice