All My Sons Moving & Storage

Do not use this agency!nnMy husband and I recently used All My Sons for our move. Customer service at the beginning of our experience was excellent-everyone was friendly and helpful. The day of our move-everything changed. One of the trucks that arrived did not have a lift gate or loading ramps resulting in the crew complaining the entire day about how heavy everything was (which I can’t say I blame them for-what moving company doesn’t provide a truck for their staff with the proper equipment on it to move items efficiently and safely?). The second truck was smaller than was promised in our quote and as a result not all of our belongings fit.nnUpon arrival to our unpacking location, payment was required before any unpacking would begin. I asked to speak with someone at the agency regarding the fact that many items, including some of the heaviest items, were left at our original house due to the small size of the trucks and the difficulty in loading some of the items in the truck that did not contain ramps or a lift gate. I spoke with Amanda who said she would get back to me. No return call ever came and no resolution was offered that day. As soon as my payment was received by them no one wanted to help us.nMy husband and I have spent weeks getting passed from person to person and being promised return calls that never happen. The fact that my husband and I had to spend a significant amount of time moving our own items after we paid All My Sons to move them is apparently of no concern to them.nnAnd did I mention all the items that were broken? I watched in horror as boxes were haphazardly tossed, dropped, and shoved throughout the move. Warnings of ‘fragile’ written on boxes were ignored. If you have valuable, delicate, or sentimental items-do not use this agency. I have filed a claim for repair or replacement of our damaged items but at this point I am not hopeful I will even be granted a response.nnThe bottom line for this agency is that customer service is not a priority for them. Once your monies are received they are of no further help should you need it. Further information can be found on the Better Business Bureau site-they have almost 1,000 consumer complaints filed against them. (Soon to be increased by one more!)

They were exceptional. Our movers were Dontrell Bellamy, Ricardo and Austin and they are the best. All 3 were professional, kind, friendly, personable, respectful, neat and clean and polite. They showed up on time and moved everything carefully yet quickly. It was a perfect move. Amanda and Patrick in the office are great as well and everyone took good care of us. Highly recommend.

Eric Herman was very responsive and called upon arrival. Very helpful with the move. His crew Justin and William and Eric Herman were very careful with all pieces of furniture and made the whole process as smooth as possible. I’m not one to right reviews but they deserve five stars and more. I would highly recommend!

Julio Busanet and his crew - John, Luis and Ricardo C. were AMAZING! They were professional, efficient and they made the move more fun. They treated our furniture and home as if it was their own and went to great lengths to ensure nothing was damaged. I have used several moving companies in the past and I will only use ALL MY SONS going forward. I can't speak more highly of our experience from the initial phone call until our move was complete.

First time using All My Sons and it was a perfect experience. Movers were on time, handled every piece with care, packing and unpacking. Very courteous and helpful - Great trio of men- didn't get all their names, but Dontrell Bellamy was lead and was super in getting everything into position with ease and efficiency. Would highly recommend and will definitely use them again in the future.