Metro by T-Mobile

I cane today to switch my service but girl behind the counter was sooo rude literally told me she cannot do anything for me cannot help me with my account number and throw me out of store. Then i went to boost mobile store in ansonia and there customer is 10 out of 10. Never go to metropcs very very rude ppl

Great store always clean awesome customer service Betsy and the other guy both take care of me always very knowledgeable and never fail me with what ever services and needs I walk in for

The girl there seemed like she didnt want my business was unfortunately very short and rude maybe she was having a bad day but it shouldn't reflect on customers

The guy behind the counter was the rudest CRS i have ever experienced!!nI came to switch out a phone and pay my bill....he just about threw me out of his store!!!

I was In there about a week & some days ago. The manager I think her name is Betsy is a terrible person & liar. The person before me was just asking questions & I could see her getting agitated & losing patience when the poor guy just wanted to know basic stuff about the phone. I could tell the guy didn’t know much about newer technology & just wanted some advice. So now it’s my turn. I went there to open a new account . I had an account previously but ended up with sprint & I hated them so I decided I would go back & try to start fresh. Long story short she tells me in order to open up a new account I HAVE to have a $60 rate plan or else I can’t open one up. of course I know that’s a lie because I spoke with the gentleman on the phone the day before. And then she’s literally trying to force me to buy a case & screen protector that I ALREADY have on my phone . She then tells me the price . So I ask for a total breakdown which of course she doesn’t provide . At this point I start to get frustrated so when she finally tells me the price & I ask her why it’s so much she says hold on & what do you know my price dropped a whole $43.13 ... if you want to go to this metro pcs I suggest you DO NOT go when she is there. She will try to suck every penny out of you. She will lie to your face treat you like nothing. the other gentleman I forgot his name he’s kind of tall & wears glasses. He will help you He has a ton of manners & doesn’t treat you like a customer but more of a friend.