Map
Detailed Information
- Place Types Electronics store
- Address 310 Connecticut Ave, Norwalk, CT 06856, USA
- Coordinate 41.1024731,-73.43672
- Website https://www.cellularsales.com/stores/verizon-310-connecticut-av
- Rating 4.3
- Compound Code 4H27+X8 Norwalk, CT, USA
Openning hours
- Monday 9:00 AM – 9:00 PM
- Tuesday 9:00 AM – 9:00 PM
- Wednesday 9:00 AM – 9:00 PM
- Thursday 9:00 AM – 9:00 PM
- Friday 9:00 AM – 9:00 PM
- Saturday 9:00 AM – 9:00 PM
- Sunday 11:00 AM – 7:00 PM
Photos
Reviews
I went in to upgrade my phone. Jeremy was so nice and helpful! He answered all of my questions, even the silly ones. He helped me choose the best options for me and explained how to sign up for the warranties for stuff like screen protection and phone protection. I’ve gone to this Verizon location for my last couple of phones and I’ve never seen an unkind employee there! Jeremy was delightful and made the process go smoothly. I would recommend this Verizon location to anyone!
At a time when customer service should be paramount, my fiancé and I could NOT have been treated worse. It took approximately 10 minutes for a gentleman to even start to help . He asked us what we were looking for and we told him , his response was that the phone was not something they had in stores and every store is and would be sold out. He didn’t want to help me find or call another location to see if there was one in stock. All he was willing to do is order the phone for us to pick up in stores. He said the nearest Verizon that would have this phone (iPhone 11 pro Max 256gb) would be on 52nd street in NY. I went on to tel him we were going to go looking for the phone elsewhere and he responded good luck. I walked across the parking lot to beat buy where not only was a greater and treated with respect and happiness but they had the phone and was happy to help with everything my fiancé and I needed. This was the first and last time I will ever go to this location . This is not a cheap phone we were buying . I will bring my business elsewhere and would highly recommend doing so as well
I called ahead to order an iPhone 11, and Raph was on the ball from the start. He reserved time for me, that I specified, to come into the store to get the sale moving along. He took care of everything, switching my old iPhone 10 for the new one. I waited in my car while he completed the service. When completed, Raph brought it out to my car. Fast, efficient, knowledgeable, and in tune with my needs. I highly recommend Raph as excellent customer service representative.
When it was time for my wife and I to replace our iPhones I took a trip to the Verizon store on Connecticut Avenue. We were shopping for a deal and considering the switch from AT&T to Verizon. Over the course of about three weeks, I was helped by Reggie, one of the Verizon sales associates. He was professional, knowledgeable and helpful in a way that made our decision to switch carriers easy and stress-free Reggie filled in the blanks for the service details and the process of ordering our new iPhones. He even texted me with updates as the phone preorders became available.nnThis all happened during COVID, so I’m happy to say that the Verizon store took all of the social distancing and mask guidelines seriously. All of the staff wore masks and there were plexiglass shields set up at each sales desk.nnI would highly recommend the Verizon store on Connecticut Avenue. When you go in, ask for Reggie.
Let me preface by saying I rarely write online reviews. Will at Cellular Sales assisted me recently in transitioning to Verizon. He was courteous, professional and had a wonderful sense of humor. Will walked me through the entire process and confidently answered any question that I asked of him. It was a joy to deal with him, and his coworkers were equally nice (another pleasant young woman near by). I hope Will and his peers stay with the store in case I need anything else I know I would be comfortable asking for their assistance again. His customer service skills were excellent & service was truly above and beyond! Definitely recommending this service and store in the future to my friends and family.
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