Map
Detailed Information
- Place Types Furniture store
- Address 182 S Main St, Newtown, CT 06470, USA
- Coordinate 41.3797477,-73.2818394
- Website http://www.blackswanhome.com/
- Rating 3.9
- Compound Code 9PH9+V7 Newtown, CT, USA
Openning hours
- Monday 10:00 AM – 5:00 PM
- Tuesday 10:00 AM – 5:00 PM
- Wednesday 10:00 AM – 5:00 PM
- Thursday 10:00 AM – 5:00 PM
- Friday 10:00 AM – 5:00 PM
- Saturday 10:00 AM – 4:00 PM
- Sunday Closed
Photos
Reviews
Excellent Service. Very nice selection of greeting cards and gifts.
If I could give negative stars, I would. These people are atrocious and incompetent. They only care about you when you're dropping thousands of dollars on a stove. Once they have your money, forget it. Please buy a stove anywhere but Black Swan or you'll regret it for a long time. Missed appointments, rude customer service, just awful all around.
Not sure who these people are who are getting great service out of Black Swan. Not my experience. Buyer beware. Customer service is a bit lacking, shall we say. Expect to be treated rudely. I guess if you have low expectations then this place is ok.
Had to call during busy season to get a gas insert serviced. Cannot say enough good things about this company. They were quickly responsive to an internet request, responsive to all phone calls-even when we forgot our appointment and had to call to ask when it was, incredible customer service through the phone. Another company had come out and cleaned our gas insert incorrectly. The servicemen corrected the mistake, was incredibly police and nice, on time, and so much better than ever anticipated. Thank you, Black Swan! Will be 100% be using again for future needs.
This is the place to go if you want a wood stove or gas insert. It is also a great place to find a gift or new decor for your home. The person that buys for the store does a great job. They have very nice things even some jewelry.
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