Home United States Connecticut Staples

Staples

1297 E Putnam Ave, Riverside, CT 06878, USA

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Detailed Information

Place Types Electronics store
Address 1297 E Putnam Ave, Riverside, CT 06878, USA
Coordinate 41.0429125,-73.5760029
Website https://stores.staples.com/ct/riverside/1297-e-putnam-ave?cmpid
Rating 3.6
Compound Code 2CVF+5H Greenwich, CT, USA

Openning hours

Monday 8:00 AM – 9:00 PM
Tuesday 8:00 AM – 9:00 PM
Wednesday 8:00 AM – 9:00 PM
Thursday 8:00 AM – 9:00 PM
Friday 8:00 AM – 9:00 PM
Saturday 9:00 AM – 8:00 PM
Sunday 10:00 AM – 6:00 PM

Photos

Reviews

Jonathan Wenck (11/13/2020)

Bought 3 laptops for my business, one happened to be a demo, or floor model. The cashier explained that I needed to do a factory reset to get the demo software off it, no problem. Once I got back to the office and attempted a factory reset, I found out that it was password protected, and couldn't be reset. I called and while they didn't know what the password was, I was told that they could reset it if I brought it back in. The next morning I brought it back in to be informed that the tech guy wouldn't be in until noon. I left and came back again after noon.nnI spoke with the assistant manager, to whom I handed my receipt and explained the issue. He informed me that it would be $100 to do a factory reset. I was stunned. Assuming there was a miscommunication, I reiterated that I had purchased this laptop yesterday, and the reason I could not use it was that Staples demo software was on it which needed to be removed. He again said that a factory reset would be $100, or I could purchase a yearly warranty for $99 under which I would get a factory reset for free. If I didn't want to pay him to fix the laptop I bought yesterday, I could return it.nnI left and gave it to my IT to see if they could fix the issue before I opted to return it, which worked fine. Absolutely galling customer service from the assistant manager.

City Challenge Obstacle Race (01/23/2020)

GREAT SERVICE: I went in looking for DELL laptop charger and Bill the General Manager was extremely helpful. Instead of just selling me one he looked at my old one, which had a small pin bent inside the plug, and was able to fix. He did not charge me and saved me $$$ on purchasing a new one. He was very kind & helpful the entire time! I would highly recommend this store!

Charlie Lim (06/23/2020)

A lady at the cash register kindly helped me a lot. Thank you so much again, Chelsea!

Andy Sikou (05/02/2020)

Great store for what supplies paper pens jet ink copies and all-around store for your needs

H Smith (11/27/2019)

Chelsea ! I called in and She was extremely helpful and went above and beyond to accommodate my needs. As a customer I’m extremely satisfied with her patience and professionalism, superb customer service! Thank you Chelsea :)

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