Hope Kitchen Cabinets Store

We had such a positive experience using Hope to renovate our kitchen last year, that we're using them again for help with a bathroom renovation. We worked with Stuart, who was incredibly helpful and knowledgeable. He came to measure, worked with us to create a design, steered us through the pros & cons of the various possibilities, and then came again to re-measure to make sure everything was accurate when the order was filed. The cabinets, which were installed in one day, were ready for installation in less than 2 weeks. The quartzite counter tops a week later. When my appliances were installed, I decided to exchanged the dishwasher I had ordered for a different model. This change, unfortunately, left a gap between the appliance and the cabinet. I called Stuart, who came by that day. He measured for a strip to match the cabinets that would hide the gap. This he had made and dropped by a few days later, at no charge. He was amazing. So helpful and a pleasure to work with. Some friend's were so impressed with our kitchen, and our experience, that they renovated their own kitchen using Hope. They were equally as impressed.Many thanks to Stuart, and to Hope Kitchen Cabinets, for making the renovation process so easy.

They are horrible at returning calls after several attempts including at the beginning stages where I waited over 3 weeks to be contacted with designs and he still didn’t have the design I specifically asked for saying he thought it was better without which in the end he made while I was at my appointment and is what I went with. I asked for a break down several times of the per cabinet price and Sean said they don’t provide that, that it is grouped together. When they took my old cabinets out they left holes everywhere including in the ceiling that were never patched and told me this was “normal” yet the old cabinets were no where near them. Sean claimed he was giving me certain things including a discount as a result of this but never would produce the breakdown despite numerous requests. When the install was completed, he came to take pictures, I pointed out a few things that were wrong including a wrong insert I was given to a draw. He claimed this would be fixed in a Saturday appointment that we arranged. They called and cancelled the first Saturday, the next Saturday they confirmed and gave me a window but never showed up. I called and was blown off by Sean twice, tried e-mailing as well. I would not recommend this experience to my worst enemy after all the money I spent and am now spending on the other end fixing what I was left with in the middle of this pandemic. It’s a shame because Hope came highly recommended to me for their products and service and this has not been my experience. I almost never write reviews unless positive but felt strongly others needed to know about this before having a similar experience.

We had a great experience recently with Hope Kitchen. We worked directly with Song. He was patient and took the time to come to our house twice before the installation to make sure everything was measured properly so there would be no hiccups.nnThe install was a breeze and their team was very precise and everything fit perfectly and looks amazing. They cleaned up nicely after themselves and we love our new kitchen!nnThe granite we choose is stunning and the cabinets and crown molding are flawless.nnThank you so much!

i am in the process right now and i wished i had read the reviews sooner. This place came recommended and the person Sean too. Bad communication and i am now going on 2 weeks with no counter top. no one can give information and its just ridiculous. I would consider going with someone else for sure i have never been so disappointed in a recommendation and with a sales person that honestly is just to busy after the final sale. Please read all the reviews here as i believe them to be true and i am experiencing the worst situation every.

Stuart has been very helpful in the design. Always communicating from his personal cell or email.