DGN Custom Guitars

Love this guy and his work! Great job setting up my Bass!

Well worth the wait - Dan's a great guy and his work is incredible!

I have taken my Guitars to DGN Guitars for more than a decade and was generally satisfied with the work. Over the last few years, the work quality leaves something to be desired and often requires repeated return visits. Making matters worse, the owner, Dan Neafsey simply refuses to respond to emails, texts, or voice mails. In the last instance, it took me over a year to get a hold of him!nnI purchased a new custom Rozawood D-45 from Checkslovokia in 2016. It didn’t acclimate well. I took it to Dan almost immediately who prescribed fret work, a new set up, etc vs sending it back while it was still under Warranty claiming he was totally confident in his ability to repair the guitar. After a few months I got it back from him, but within days the neck warped, the bridge pulled off the top, and a crack had developed that runs all the way from the neck through the sound hole and all the way through the body that just looks dreadful. It had clearly gone through some sort of trauma while in his care.nnTwice more it goes in for extensive repairs including a complete neck reset. The second time, Dan promises that within a month it will look like new (no more crack). After about nine more months of avoiding my calls, emails and texts, he reaches out and promises to return my guitar within days, claiming the only thing left is to reshoot the top with nitro and that it quote, “looks great”.nnAfter yet another nine months of unanswered calls, texts, and e mails I am finally reduced to sending a certified letter threatening to involve the police at the suggestion of my Insurance company. He finally responds, agreeing to send the guitar back without having sprayed the top and offers up every excuse imaginable.nnWhen I opened the case, I could hardly believe my eyes, you could clearly see the guitar hasn’t been touched since I left it with him a year and a half ago with an unrepaired crack and not ready for nitro.nnI don’t know what changed, but for some reason Dan is not providing the quality of work he once did. I wouldn’t want anyone else to go through this. I wont even comment on the lack of communication for someone supposedly in a service business.nnThis guitar has been in Dan’s possession for 90% plus of the four years I’ve owned it. He was paid more than $1000 to do the work. I am left with a destroyed instrument and a voided warranty.

I have and still own 2 of these awesome guitars. I have the Paragon built for NAAM and the awesome CR double cutaway last guitar to feature old growth Honduran Mahogany. These are a cut above all others, beautiful masterpieces that play as well as the look. Each is hand-built for you and we'll worth the price and wait.

Dan's a great musician, Luther and general all-around decent guy. Excellent work and results!