Southern Nevada Movers

I personally did not order service from them but my direct neighbor did. Not only did they park their truck and completely block off my drive way but when I asked for one of their employees to move the truck within in the next 10 minutes he brushed me off didn’t move the truck and started to insult me, antagonize, and act childish. If this is how unprofessional their movers are when they’re not being watched or supervised by their managers you’re better off hiring someone else. I did call their head office to report the incident and they were apologetic and informed me they will get to the bottom of the issue. Hopefully they train their employees better next time.

This company was recommended by Pods. The 1st day went ok. But I feel like when customers have large furniture you as a company should send the movers that can handle heavy furniture! The 1st day there was a pretty strong guy then a very small one and it would have went smoother & much fast had they both bigger! But DAY 2!!!! They sent 2 very small men 5"5" or 5"6" maybe 140lbs! They struggled the entire time with my very large items! Brand new house and walls were banged & scratched! They WERE nice enough but when THEY LEFT.... I FOUND MY MONEY JAR MISSING! $160! It was packed in a box that they just left wide open which caught my attention! Called the company...YEP! YOU GUESSED IT! No response so far! We will be filing a formal complaint on Monday Nov. 26th 2018!

I ordered a couch online and received a call saying that Southern Nevada Movers would be calling me within 24-48 hours to set up the delivery. I called the number they gave me to go ahead and take care of it right away. No answer, left a voicemail. Next day I still hadn’t received a call so I called two more times and left two more voicemails. Another day goes by and no calls back. I called again and spoke to the operator who transferred me to logistics, straight to voicemail again. I left two more messages with my name and contact information each time and never received a call back. Eventually I decided to drive up to their physical location and see if I could just get my couch since no one was returning my calls. I was told that can’t happen and that they wouldnt be able to schedule me until next week. It’s Monday today and I’m out of town Thursday through Monday this week but they don’t have any openings for deliveries. I asked again if we could just change the delivery address and deliver to the parking lot so I can just have it without having to wait another week. No exceptions were made, no apologies for not returning my calls or acknowledgement of any of my calls. I’m very frustrated with this whole operation.

I deal with Roy here. He is super helpful.

Did not use them?